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Topic: Having Issues

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Subject: Having Issues
Date Posted: 8/1/2008 1:34 PM ET
Member Since: 7/31/2008
Posts: 6
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I just joined this place last night, and although I adore it, I'm having a fair few issues with it.

 

1. Do you really need to have 10 books before you can add other books to your wish list?

2. I posted two books, and they're showing in a section on my main page called Wish List Holds. What does that mean?

3. What exactly do I do with credits?

Date Posted: 8/1/2008 1:38 PM ET
Member Since: 7/18/2008
Posts: 1,051
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To answer 2 of your questions...

 

A wish list hold means someone has the book you posted on their wish list. It gives them 48 hours to say they want it or it's passed to the next person (or put into your bookshelf).

 

Credits, you use them to order books you want.

Date Posted: 8/1/2008 1:40 PM ET
Member Since: 4/25/2008
Posts: 428
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Let's see.

1. Yes, I think that you do although if I'm wrong, someone will correct me. I think it's a way to keep people from using this site just to create their own wish lists without trading.

2. Wish List holds means that the books you posted are on someone else's wish list. The other person has been notified and you'll probably be getting a request out of it.

3. You look through the site, find a book that you like and request it. Each book requires one credit. Audiobooks require two credits.

Welcome to PBS!

Date Posted: 8/1/2008 1:43 PM ET
Member Since: 7/31/2008
Posts: 6
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Thank you both of you! ^_^

Sianeka - ,
Date Posted: 8/1/2008 1:53 PM ET
Member Since: 2/8/2007
Posts: 6,630
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Hi Margaret.  Hope you get to know and love PBS like many of us here!

1.  You can add books to your Wish List at any time, you do not need to post 10 books to Wish List a book.  The Wish List is a "waiting line" for books you want that aren't currently in the system.  You join the line when you add a book to your Wish List, and when it is your turn (you are 1st in line), you get the next copy of the book that comes into the system. 

The ten books to post to your Bookshelf are to earn you two free signup credits, so you can start enjoying the benefits of the site right away, rather than waiting for someone to order and receive your book, which is how you normally would accrue credits.  You will not accrue credits at this site just by posting books, except for the bonus signup credits at the beginning.

2. Wish List Holds are the system's notification to you that books you have posted are wanted by other PBS members.  Other members have said they wanted them and put them on their Wish List and "got in line" to get a copy when the book was posted.  You posted the book, so they now have 48 hours to get back and confirm that they still want the book.  If they do, you will get a request to send out the book to the member.  You will mail it and pay for postage, and they will mark it received when they get it and you will get a credit for sending the book.  (If you use PBS optional postage choices: PBS Delivery Confirmation or PBS Printable Postage, you won't have to wait for the member to mark it received before you get your credit, you'll get it sooner with those options, but they are options that cost money, they aren't free options.   You are not obligated to use the more costly options, but they are offered to provide additional benefits if wanted.)

3. Credits are the "currency" of PBS, and you use them to order books.  Books "cost" 1 PBS credit to order (audio books "cost" 2 credits) and when you send out a book and it is received by another member, your account gets "paid" 1 credit (2 credits if you send out an audio book) so you can order additional books.  (There are also options to buy credits if you do not have enough credits to order the books you want.)

Hope all this helps.  Check out the Help Center (located at the top menu bar at the top of the page, on the right).  There is quite a bit of helpful information there, you can find the answers to almost every question you might have.  Or you can use Live Help to get a personal email response from a Tour Guide if you want a personalized answer.  (Also at the top of page, bottom of drop down menu when you click on Help Center.)  Or you can contact your personal Tour Guide who was assigned to you when you joined, just send them a PM and they will be happy to respond.  (When you go to your Personal Messages page, your Tour Guide's name will be at the top left part of the page.)

Date Posted: 8/1/2008 1:55 PM ET
Member Since: 7/31/2008
Posts: 6
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Thank you for the very detailed response!  

Date Posted: 8/2/2008 1:47 AM ET
Member Since: 11/14/2005
Posts: 6,421
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Hey, Margaret, my first suggestion to newmems that I am in charge of helping with getting settled into the site, is to hold your mouse over the "HELP CENTER" (tab in the gray bar above) and click on the "BROWSE HELP DOCS" selection.

Once there, read the articles under AT LEAST the first 4-5 topics on the left side of the page. They will answer the first basic questions and be the best boost you can get to learning this site and how it works.

This site has one of the best Help Centers I've ever seen, it is one of the few that REALLY DOES answer most of your question!

Welcome and Enjoy!!!