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Health Coaching Playbook Vol. II: All-Star Tips on Patient Engagement, Activation and Behavior Change
Health Coaching Playbook Vol II AllStar Tips on Patient Engagement Activation and Behavior Change Author:Compilation Picking up where Volume I leaves off, Health Coaching Playbook Vol. II: All-Star Tips on Patient Engagement, Activation and Behavior Change delivers suggestions and tactics from veteran health coaches, clinicians, psychologists and researchers to move individuals toward healthier lifestyles and behavior change that can significantly suppress an ... more »organization's medical cost trend. With a special focus on coaching individuals with chronic illnesses, this resource answers specific queries about essential coaching tools stages of change, motivational interviewing, integrative health coaching, patient activation, positive psychology and many others, with responses from leading online and telephonic coaching at the Mayo Clinic, Gordian Health Solutions, Health Management Corporation, Corphealth, PricewaterhouseCoopers and others. Also contributing expertise to the Health Coaching Playbook Vol. II: All-Star Tips on Patient Engagement, Activation and Behavior Change are the latest researchers in this evolving field including the developer of the Patient Activation MeasureTM and other respected coach trainers at Duke University Medical Center, Duke Integrative Medicine, University of Minnesota and Wellcoaches Corporation. In all, 18 health coaching strategists answer more than 50 questions on the essentials of creating a coaching-friendly environment, encouraging engagement and behavior change, motivating resistant patients and providers, measuring specific aspects of patient behavior and utilizing training tools to equip an effective coaching team. This 35-page companion playbook provides another set of winning health coaching recommendations in an indexed, easy-to-read Q&A format. A sampling of FAQs covered in Health Coaching Playbook Vol. II: All-Star Tips on Patient Engagement, Activation and Behavior Change include: Creating an Optimal Coaching Environment: -Which channels can you use for patient engagement? -How can a coach effectively teach and affect outcomes in a short phone call? -How can telephonic or online coaches create 'sacred space' in a virtual environment? -How does patient activation differ from readiness to change? Coaching the Resistant Patient: -How can health coaches continuously engage their members so that they see the importance of health improvement over time? -How do you handle a person who sets goals but never works toward them and has excuses for not achieving them? -How soon should you follow up with a client who claims they don t have a problem and resists the coaching process? -What are some ways to engage hard-to-track populations? Essential Coaching Tools: -How effective are reminder e-mails as part of long-term behavior change activities, such as for medication adherence or smoking cessation? -How can I use motivational interviewing to measure readiness to change? -How can I integrate the Patient Activation Measure (TM) into a telephonic coaching environment? Boundaries Between Coaching and Behavioral Health: -How should a coach deal with questions where it may be a reportable incident to authorities, such as abuse of children or illegal uses of drugs? -How do you coach people who might be severely depressed, anxious or experiencing serious mental illness? -What's the difference between psychotherapy and coaching? -How do I make sure that coaches aren't acting as therapists? The Clinician as Coach: -Where should a physician begin to help patients improve their health habits? -Can a coach be the clinical expert and a coach simultaneously? -What are medical fitness coaches and what is their role in primary care? -How can physicians learn about behavior change theories and incorporate health coaching into primary care?« less