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Topic: Have you heard this before?

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Subject: Have you heard this before?
Date Posted: 2/2/2011 10:36 AM ET
Member Since: 12/10/2009
Posts: 2,480
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My sisters laptop crashed and I have been her secretary now for 3 days; she is really liking it too much. A wish list book popped up and was accepted. Then today she gets a PM. ---"just wanted to let you know that one page in the book looks like it had tea spilled on it. (it was that way when I got it from a swap)It doesn't interfere with the readability of the book or anything. Do you still want it?

Oh My------How many people have heard that one before?

Date Posted: 2/2/2011 10:38 AM ET
Member Since: 6/29/2007
Posts: 17,127
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Readable does not equal postable.  If your sister really wants the book, that is one thing, but the Sender needs to be made aware that NO STAINING or LIQUID DAMAGE of any kind is permissable.  Because it is a WL book, the sender will need to cancel.  In the event that she doesn't get the point that staining and liquid damage are unacceptable, I would put up a quick RC that she can decline, because often people will just repost not knowing that the book will be offered to the same person.

Date Posted: 2/2/2011 10:51 AM ET
Member Since: 2/13/2007
Posts: 2,269
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Hear that a lot -- yup, some people don't "get it" and because they got it that way they feel others will accept it that way! That is why it is so important to RWAP books that don't meet posting guidelines -- with no reprecussons people don't get the message. Whenever I get one of those PMs I always let the other member know that it was their responsibility to mark it RWAP when they got it  and no I will not accept it and that they need to remove it from the FIFO line.

Date Posted: 2/2/2011 11:43 AM ET
Member Since: 5/16/2009
Posts: 8,001
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Yep- heard it just this morning, in fact.

A copy of Lover Mine by JR Ward just arrived... with 4 very wrinkled, water damaged pages. *sigh*

The response to the RWAP... "That doesn't affect the readability at all".  It's like talking to a brick wall. *sigh... again!*



Last Edited on: 2/2/11 11:46 AM ET - Total times edited: 1
Date Posted: 2/2/2011 12:09 PM ET
Member Since: 2/21/2009
Posts: 2,925
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Debbie, I had that happen some time back. Since the sender acknowledged sending an unpostable book, if you don't receive your credit back from the RWAP, you can forward the communication to PBS, and they will take care of it for you. I received my credit back.

Date Posted: 2/2/2011 6:06 PM ET
Member Since: 6/23/2009
Posts: 171
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Last Edited on: 7/25/12 1:32 PM ET - Total times edited: 1
Date Posted: 2/2/2011 8:09 PM ET
Member Since: 12/10/2009
Posts: 2,480
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The poster canceled the transaction . They claimed not to know about marking it RWAP when they recieved it. But they sent the PM so they must have questioned the book to begin with. It has to be a postable book. period.

Subject: sending stained books
Date Posted: 2/2/2011 8:34 PM ET
Member Since: 10/20/2009
Posts: 232
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I have learned a lesson recently- unwrap all books and LOOK at them before marking them " received no problem".  I just got around to reading some books that I received a few months ago.  The first one had a stain on the cover that extended through 84 pages!  The stain wasn't obvious through the plastic wrap, so I didn't notice it.  The second book had loose pages and writing.   There is no way the people sending the books didn't know about the damage, but apparently didn't care. I passed the books along to friends because I do know about the NO Stains rule.  But, I do believe that if I had ever said something to the senders, I would have heard "I got them that way"!