Heavy Hitter Sales Linguistics Author:Steve W. Martin Heavy Hitter Sales Linguistics shows readers how to improve their sales success using nothing more than words and their voices. The book presents 101 practical solutions and proven tactics to build relationships with customers and persuade them to buy during sales calls. Heavy Hitter Sales Linguistics features unbeatable advice on selling based ... more »on the hard science of how people communicate and think, how we build rapport with each other, and how we use language.« less