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Topic: Hello I am new

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Subject: Hello I am new
Date Posted: 5/5/2008 1:57 PM ET
Member Since: 5/2/2008
Posts: 75
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I was wondering how this all works with books that have been around smoke or pets?  You see in my house there is both and if someone was to order one of mine how do I know if they would be offended or have alergies?

I am so excited about finding this site and being able to share with people but I don't want to be a bad member and do something wrong, so any advice that can be shared I would greatly appreciate.

Date Posted: 5/5/2008 2:05 PM ET
Member Since: 2/5/2007
Posts: 30,800
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HI Penny and welcome to the club!!    I wouldn't worry too much about the smoke and/or pets.    People are allowed to have "conditions" which is where they would list their objection to your books.  You will CLEARLY see those conditions if someone orders a book from you and don't want them to have been around smoke and/or pets.   When you see one of those conditions just say pleaseantly "my book does not meet your requirements" and that is the end of that order.   Someone else will order your book.

I was a smoker when I began at this site.   I was also worried about my books.   I spent some time airing my books out, in the garage.   I never sent a book to anyone who had smokers conditions but I asked others about my books and none of them thought they were smoky.    

Welcome - read the helps center a lot and things start becoming clearer. 

Subject: Thank you Cozi
Date Posted: 5/5/2008 2:10 PM ET
Member Since: 5/2/2008
Posts: 75
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I do worry because I just love to read and it's really great to find this place because I have been trading my books at the fleamarket and now I don't have to drive so far.

Date Posted: 5/5/2008 2:33 PM ET
Member Since: 2/28/2007
Posts: 2,164
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Penny - You may get the occasional member who, despite having no conditions on their account related to smoking, might send you a PM saying  "this books smells like smoke and I'm mad" or something along those lines.  I know our smokers get that from time to time.  If that happens to you, just respond nicely with something like, "Hey, I'm really sorry to hear you are disappointed with the book.  However, if you don't want to receive books that smell like smoke, you're going to want to add that to your requestor conditions."  That should take care of it.

Date Posted: 5/5/2008 2:34 PM ET
Member Since: 5/10/2007
Posts: 5,526
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I'm sure you will be a great member Penny!  just send out books in good condition (not falling apart and such) and you'll do fine.

As Cozi said, you will know if someone has a request for books from a non-smoking enviornment.  I'm one of those and if I ordered a book  you would see my RC (requestor condition) and be able to decline because you can't meet my conditions.

Most everyone here is nice, there are a few "not so nice" people on PBS but there are always those few!

Welcome!

Date Posted: 5/5/2008 3:42 PM ET
Member Since: 1/4/2008
Posts: 389
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Welcome, Penny!  I can't add anything new to what's been said, just wanted to welcome you to the club! 

Date Posted: 5/5/2008 4:21 PM ET
Member Since: 8/23/2007
Posts: 26,510
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You can post in your profile and your signature that you are a smoker and have pets. That should help prevent some people who have a problem with that from ordering directly from you. But it can't stop FIFO requests.  You do not have to PM everyone who orders a book from you that you are a smoker and have pets. I wouldn't get in that habit because then you are stuck waiting for people to respond and who cancels the transaction.  If you cancel you lose your place in FIFO, if they cancel, then their next request just comes back to you. Then if it's a WL-bigger problems. 

You'll see a smoking/pet condition right away.  If they have that, then hit decline.  If  not, then send the book out. 

Like Cozy said: on the off chance you get someone who complains, politely remind them that they didn't have a non-smoking, no pets condition or you would have declined.  PBS can tell if they had conditions in place when they made an order.  So they can't add them afterwards and complain.

Date Posted: 5/5/2008 4:29 PM ET
Member Since: 6/1/2006
Posts: 5,066
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Welcome to your new addiction Penny!!!

This site is awesome.............

Date Posted: 5/5/2008 6:46 PM ET
Member Since: 4/25/2007
Posts: 11,465
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Welcome Penny!  You will be addicted to this place in no time.

Date Posted: 5/5/2008 7:17 PM ET
Member Since: 5/5/2007
Posts: 560
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Welcome Penny! 

Just wanted to reinforce what others have said already.

And to comment that you are in the right place to learn more of the ins and outs of PBS.

When you have time read the forum posts.

You will be surprised how much information and great tips you can pick up here.

Enjoy your experiences, it is a great site!

Date Posted: 5/6/2008 9:31 AM ET
Member Since: 5/2/2008
Posts: 75
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Thank you all for the welcome, I can tell I'm gonna love it here.

Date Posted: 5/6/2008 1:42 PM ET
Member Since: 7/25/2007
Posts: 759
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Welcome Penny!!!  You're going to love it here.

Date Posted: 5/6/2008 3:32 PM ET
Member Since: 6/25/2007
Posts: 5,637
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Welcome, Penny!

Date Posted: 5/6/2008 3:42 PM ET
Member Since: 1/8/2007
Posts: 8,139
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Woo hoo! Another victim addict sucker new member! :D

Have a margarita and welcome to you! :)