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Topic: Help, I am having trouble viewing a lapbook I downloaded!

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Subject: Help, I am having trouble viewing a lapbook I downloaded!
Date Posted: 9/10/2007 2:14 AM ET
Member Since: 8/1/2006
Posts: 333
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I downloaded the Mountain Habitats lapbook from Hands of a Child a couple of months ago.  I wanted to use it for school tomorrow, since we just got back from our vacation in the Smokey Mountains.  When I tried to open the file it just has letters, numbers and a bunch of boxes and symbols.  The file name doesn't say Adobe PDF next to it like the other ones I downloaded.  It just has the e symbol for internet explorer and it does say how many MB it is.  

I thought maybe someone here could offer a suggestion to help me.  Or is it a hopeless cause?  Thanks, Carrie

Date Posted: 9/10/2007 2:27 PM ET
Member Since: 1/12/2007
Posts: 158
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Does HOAC allow you to re-download items you've already purchased?  I know some of the other sites do so.  Otherwise, I'd recommend contacting them perhaps the initial download failed. 

Date Posted: 9/10/2007 4:27 PM ET
Member Since: 7/2/2006
Posts: 1,620
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When did you download it?  I'm pretty sure you can download it again if it is withing a certain time period (30 days, I think).  If you are still having trouble, email them.  They are great about responding in a timely manner and have always been very helpful to me.

Date Posted: 9/10/2007 8:59 PM ET
Member Since: 5/27/2006
Posts: 200
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Try right clicking on it.  It will ask.....open with ->  then try opening it with your adobe acrobat.