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Topic: Here's a new one...Updated with another question

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Subject: Here's a new one...Updated with another question
Date Posted: 4/15/2008 4:48 PM ET
Member Since: 10/4/2007
Posts: 208
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Ok, first let me say that I always do DC, so for the transaction I'm about to decribe, I've already received my credit.

Anyway!  (Ahem)  I sent a book (actually it turned out to be a 2 for 1, but that's really beside the point) a few weeks ago.  Since I'm totally anal I check back on the "transaction details" because it tells me when books are delivered.  Well, this delivery happened on 4/5.

I know not everyone can get on the computer asap, so I hadn't really thought much about it.  Today though I thought I'd check in with the person, since it's now 4/15, and I know the book was delivered ten days ago.

When I go to pm and/or go to their profile the pages all say "this person is no longer a member."

I'm not totally freaked, since I already got my credit....but I got to thinking....if I hadn't done DC and this person disappeared, I would have been out of luck, no?

So strange. 

ETA - So, do I bother with contacting R&R, or just let it time out? 

Last Edited on: 4/17/08 11:15 AM ET - Total times edited: 1
Date Posted: 4/15/2008 5:08 PM ET
Member Since: 7/7/2007
Posts: 4,815
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Last Edited on: 5/10/12 6:00 PM ET - Total times edited: 1
Date Posted: 4/16/2008 4:39 AM ET
Member Since: 8/26/2006
Posts: 9,350
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It sounds as if you're doing all the stuff you should.  Remember that it is possible that the Post Office scanned it as delivered, but delivered it to the wrong address.

If a book you sent hasn't been marked received yet...

And if a book goes "lost" and it is determined that the receiver hasn't logged in for a long time, as Elizabeth said, the sender will get credit.  But if it just goes "lost," you don't get the credit unless you are brilliant, like you, and used  PBS DC.

Date Posted: 4/16/2008 10:42 AM ET
Member Since: 10/4/2007
Posts: 208
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Hmmmm, that makes sense.

Just to add to the mystery...the person was logged into the system as recently as 4/7 - but now their account is no more.  Weird!

Date Posted: 4/16/2008 10:49 AM ET
Member Since: 1/8/2007
Posts: 8,139
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Hmmm... Maybe there was a problem with the person not marking books received? :)

Date Posted: 4/16/2008 11:39 AM ET
Member Since: 6/20/2007
Posts: 5,043
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I thought that an account couldn't be officially closed until TPTB had reviewed the account for outstanding transactions.  if so, then it would stand to reason that the account was reviewed, TPTB knew you already had received credit, and thus allowed the account to be shut down.  I'm guessing had there been an open transaction where you were still awaiting credit, they would not have been able to close their account until you had received your credit.

Date Posted: 4/16/2008 11:41 AM ET
Member Since: 10/4/2007
Posts: 208
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Very good points. 

Have I mentioned lately how much I love this place???

Date Posted: 4/17/2008 11:15 AM ET
Member Since: 10/4/2007
Posts: 208
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I have another question on this transaction, please see my first post.

Date Posted: 4/17/2008 11:31 AM ET
Member Since: 11/14/2005
Posts: 6,421
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Just let it time out. They are probably aware of it, and if they aren't and something needs to be done, they will take care of it. Pretty much the system is set up to take care of the situation. So you are fine to just let it be.