Skip to main content
PBS logo
 
 

Search - High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce

High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce
HighTech HighTouch Customer Service Inspire Timeless Loyalty in the Demanding New World of Social Commerce
Author: Micah Solomon
Today?s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment?lashing out at those that don?t. Take heart: Old-fashioned cus...  more »
ISBN-13: 9780814417904
ISBN-10: 0814417906
Publication Date: 5/16/2012
Pages: 176
Rating:
  ?
0 stars, based on 0 rating
Publisher: AMACOM
Book Type: Hardcover
Members Wishing: 0
Reviews: Amazon | Write a Review


Genres:


Back to the Top ↑
By using this Web site, you confirm that you have read, understood, and agreed to be bound by the Terms of Use. As an Amazon Associate we earn from qualifying purchases.
US Patent Number 7,877,315 | Copyright © 2004 - 2024 PaperBackSwap.com. All Rights Reserved.