If you have ever worked in a hotel, this book is very amusing. If you have never worked in a hotel, you are not going to believe some of these stories. As I have worked in hotels for over ten years, ranging from ghetto-located Best Westerns to the beautiful, historic, Highlands Inn, I can attest that most of these stories are true!
What an entertaining read! What life is like in a 24-hour period in a 5 star luxury London hotel. You wouldn't believe some of these stories!
I loved this book, which is immensely entertaining and shows the inside workings of a luxury hotel in London This is a wonderful read and perfect for the traveller.
An enjoyable read about 24 hours in a posh hotel, and the hi-jinks that both the staff and the guests get up to.
Great insider look at life behind the desk of a fine hotel!
This was an enjoyable read. Fast paced and interesting, well written, I wished it had covered more than just 1 day in this hotel.
This is a fun read, written in a chatty breezy manner, and provides many interesting, helpful insights into the inner workings of an upscale hotel. Quite engrossing, actually. Perfect for bedtime reading.
I had no idea how high the markups were on hotel food and drinks, or how to prevent being "bumped" due the hotel practice of overbooking.
The BBC has made a 3 season series of the book, which I also enjoyed.
Read part of it! pretty good!