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Early in the week I requested a hardback that is part of a series. The member accepted the request. Then, the next day, I get a PM that says, "I can't remember what condition I listed this book as----But I just wanted you to know that my dog chewed on part of one corner of it. I tried to tape it back together. Just wanted to let you know before I sent the book." I PM the member back. I tell him that this site does not 'allow' members to list individual conditions of books. I told him that his book does not meet PBS standards, since it was chewed on by his dog. I told him where to find the information in the Help Docs----I quoted them in my PM back to him. I then cancelled the order----Because I didn't want there to be any possibility of me actually getting this book. Now-----When I try to order the book (from someone else), the request goes right back to this guy with an unpostable book on his bookshelf. I've tried for the last 2 days----Still getting the same guy. So-----What do I do now? How do I get around the 1st guy, so that I can request this from another member?? |
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You have to ask him to cancel it - that way you can escape this loop. Once he cancels, it should go to the next person. He really should remove this book from his shelf altogether. |
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PM the 1st guy and ask him to take his book off or to refuse your order. Or set up a RC for that book so that he has to refuse - this would be the easiest on you. Ruth |
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And send feedback to TPTB, quoting the PM he sent you about his dog chewing it. |
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Yes, definitely send the PM to the PBS team so they too can tell him pet chewed books aren't allowed to be swapped here. |
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