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How the British National Health Service Deals With Diversity: Professional Problems, Patient Problems
How the British National Health Service Deals With Diversity Professional Problems Patient Problems Author:Nick Johns Drawing from a national mail survey of NHS trusts and a complementary case study, this book provides a valuable insight into the experiences of minority ethnic communities, both as patients and as staff members in the NHS. It charts the nature of the problems they face, from language barriers to cultural misunderstandings. A fresh perspective is... more » offered from the point of view of users into concept of institutional racism.« less