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Topic: How to Cancel Posted Book when it is WL

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Subject: How to Cancel Posted Book when it is WL
Date Posted: 8/9/2009 3:06 PM ET
Member Since: 8/26/2008
Posts: 129
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My mother gave me a stack of books she wanted me to post.  I did so, but then I took a closer look at one and found a small spot on the bottom with a bit of water damage and a small stain.  This makes it unpostable.  I tried to remove it from my bookshelf but the system will not allow me to.  The Grey Exclamation mark replaced the check box that I could normally check to remove it because it is a Wish Listed book.

Is there any way to remove this without having to wait for someone to request it?

Why is the capability removed to cancel a book posted accidentally like this?

I sent a PM to the person who has been notified of the listing of the problem and also stated for them to NOT cancel the book because they will lose their place on the WL.  They should accept it and I will cancel it so they keep their place.

Just curious why we are unable to remove a posted book if we discover a problem immediately after posting.  It wasn't readily apparent when I posted, and appeared to be in good condition....

I don't send stained books and normally do not post them (with this one being the only exception and I am trying to correct it, so please no flame spraying because I am trying to do the right thing right now.)



Last Edited on: 8/9/09 3:08 PM ET - Total times edited: 1
Date Posted: 8/9/2009 3:22 PM ET
Member Since: 7/7/2007
Posts: 4,815
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Barbara--

Per the Help Center:

"If the book is involved in a Wish List Hold, you will not be able to cancel the offer until a Wishing member requests the book.  When you get the request, click "I cannot mail" and this will cancel the request and remove the book from the system."

If you have suggestions for how to handle things differently, write to the PBS Team using the "Contact Us" link with your ideas so they may consider them :-)

Cheers,
Catt

Date Posted: 8/9/2009 4:49 PM ET
Member Since: 8/23/2007
Posts: 26,510
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If it looks like it's about to time out put your account on hold. Then delete the book when it goes back on your shelf on hold before you take yourself off vacation.  I just did this yesterday.  I had a book about to time out on a wisher and it fit the theme of a game that was starting.  I would not have cancelled a WL request for the book but since it was timing out I put my account on vacation and then deleted the book before it got offered to another person. 

Date Posted: 8/9/2009 5:11 PM ET
Member Since: 8/30/2008
Posts: 2,207
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Barbara - this just happened to me today. I was cataloguing books and found a duplicate of a WL book so I posted it.

Unfortunately it, while the book is in excellent condition it has a faint aroma of wood (it was in a wood bookcase - not that smooth, laminated stuff)- and I already had to do the "cannot mail this book" thing with an apology sent to the requestor. Fortunately it's a short WL but I still hate to disappoint even a few people. The first person had an RC which wasn't unreasonable - my book met all the conditions but I didn't think it was fair to send them a book they might not be happy with.

I, too, wish there was a way to delete a WL book from my Bookshelf, though I can understand the complications that would create. The sad thing is I have TWO copies of the book and they were in the same bookcase, on different shelves, and I never realized I had two copies, neither of which I should have posted.

Date Posted: 8/10/2009 10:32 AM ET
Member Since: 8/26/2008
Posts: 129
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The requestor read my PM and agreed to accept the book, even though I had stated it did not meet PBS posting guidelines (small water stain at the bottom) and I had provided a description of the book's condition.

It is a dog training book and they want it pretty bad and she agreed to accept it in the described condition. 

We have learned the book was on a bookshelf where plants were on top.  What we think happened is a plant had been overwatered sometime in the distant past (not plants there any more) and some water made it down onto one of the shelves.  The bottom has about 1/2" L x 1/4" wide stain and the water soaked about 1/4" up the pages by about 1/4" wide for close to 1/3 the thickness of the book.  It is small and almost not noticable.

I feel the acceptance PM should protect me if they change their minds upon receipt and I will take photos before sending, just in case.  But sounds like they want the book more than concerned over a small water stain that does not intrude into the text of the book.  The rest of the book is in great condition. 

However, I try to ensure all books posted fully meet PBS posting guidelines and this book was the exception rather than the rule of the quality of books I post.