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Topic: How do I contact a requester with conditions?

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Subject: How do I contact a requester with conditions?
Date Posted: 12/30/2012 1:22 PM ET
Member Since: 4/16/2009
Posts: 53
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Got a request with the following conditions:   

Please do not send books that have been in a smoking home or books that have writing/highlighting. I also would really like if hardcovers have dust jackets, but it is fine if they don't. Please let me know if your book is supposed to have a jacket but does not or if it is an ex-library book. Thank you!!

The book has a blacked out Bookplate in the front..  How do I contact requester to see if acceptable.  All I see is Yes does or No does not meet conditions.

Date Posted: 12/30/2012 1:34 PM ET
Member Since: 3/4/2007
Posts: 4,546
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Unless the requestor included a name, there is no way for you to contact them without accepting the request first.  Your book sounds postable and meets the RC, so I would just accept and send.  Personally, I would PM the requestor at some point and suggest that if they want to be contacted, that they include their nickname in the RC.

Barb S. (okbye) - ,
Date Posted: 12/30/2012 2:05 PM ET
Member Since: 3/14/2011
Posts: 5,767
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I would accept and if I really wanted to be sure send a pm but make sure to put in it that you're only going to wait a day or two for a reply before mailing, with the holiday the mail will be off anyway so you have time to give them 2 days. The mark isn't mentioned in their rc so they can't RWAP it but it might ease your mind to make sure. I would hate to be worrying about it the whole time it was in the mail.

Date Posted: 12/30/2012 5:12 PM ET
Member Since: 8/26/2006
Posts: 9,327
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If she included her PBS nickname in her requestor condition, then you can find her in the membership directory (on the Community menu) and contact her that way.  Otherwise, this is from the help center:

  • If you are uncertain whether your book meets the Requestor Conditions, we recommend DECLINING the request by clicking "Does Not Meet Conditions".
    • Your book will become available to the rest of the club, or to the next wishing member if this is a Wish Listed book
  • If a requestor's Requestor Conditions ask you to contact him or her (for example "PM me to check"), we recommend DECLINING the request by clicking "Does Not Meet Conditions".
    • The RC feature is not supposed to prolong or complicate swapping
    • You can type in as your 'reason for declining' that "Sorry, but there is no way to contact you without accepting the request; according to the Help Center and the site rules, RCs should be clearly worded and not ask for contact or discussion."
  • However, if you want to discuss this with the requestor :
    • click "This book meets requestor conditions"
      • and then click "PM"  (personal message) on the request to communicate with the requestor further.
    • Again, this should NOT be necessary--Requestor Conditions should be clear and easily interpretable without further discussion.
    • If you send a PM about the book describing it or asking for clarification of the conditions:
      • If the requestor's conditions ASKED for contact, the requestor will have to cancel if the book is not acceptable.
      • If the requestor's conditions DID NOT ASK for contact, the sender will then need to cancel if the book is not acceptable.
        • This means that the sender will need to repost the book to offer it for swapping again
      • If this book clearly did not meet the conditions (no further clarification of/communication about the conditions was needed, whether or not communication was asked for) OR if the book is unpostable, the sender will need to cancel.  (If the book was unpostable in the first place, it should not have been Posted, and should not be reposted.)
Date Posted: 12/30/2012 5:34 PM ET
Member Since: 1/8/2009
Posts: 2,016
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There is no way to contact the requestor without accepting the transaction first. 

I would decline. I usually accept RCs if my book meets the condition, but people who write RCs like this sound (a) clueless about how the system works and (b) are likely to have an entitled attitude. 

There's no good reason to have a sender contact them with the missing jacket / ex-library status first. They "just want to know" because they can then decide whether to accept the request or not. So they are more than willing to inconvenience you, the potential sender, rather than (1) being decisive ahead of time on what condition they are willing to accept, (2) taking the time and effort to write an effective and appropriate RC, (3) bothering to figure out if their request is feasible with the information they have provided.  They might be very diligent about responding to PMs (which is good for you) or not (leaving you hanging about whether they will find your book worthy). 

So not worth the hassle according to my grumpy self. 

mistie -
Date Posted: 12/30/2012 5:38 PM ET
Member Since: 9/27/2007
Posts: 2,017
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I would decline, IMHO a blacked out bookplate it too close to writing/highlighting. If you accepted and sent, they may RWAP for this.

And , IF you choose to accept, & then PM the requester, you are them stuck in the "waiting for a repsonse" cycle, (what to do if they don't respond)and if it not satisfactory the requestor would need to cancel so you didn't lose your spot in FIFO, then they would need to req-requet th ebook and you decline the RC...........just easier to say "no" now.

You can type in as your 'reason for declining' that "Sorry, but there is no way to contact you without accepting the request; according to the Help Center and the site rules, RCs should be clearly worded and not ask for contact or discussion."

mistie -
Date Posted: 12/30/2012 5:47 PM ET
Member Since: 9/27/2007
Posts: 2,017
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Last Edited on: 1/13/13 5:25 PM ET - Total times edited: 1
Date Posted: 12/30/2012 6:09 PM ET
Member Since: 8/19/2007
Posts: 4,243
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I'd decline, and in the box where you have to give a reason, let them know that no one can contact them unless they put their nickname in the RC box.  I've done this before and in most cases the requester didn't know to do that, and was most appreciative of the information.  Good luck in whatever you decide. Pat

Date Posted: 12/30/2012 6:50 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I decline any RCs where I can't decide immediately from the way it's worded.  The one time I accepted and tried to PM someone they didn't respond for several days and that puts you in the pickle of deciding what to do. 

If the requestor isn't sure what they want, I'm not going to go back and forth and negotiate over a cheap used book.  I'll wait for the next requestor. 

Date Posted: 12/30/2012 8:21 PM ET
Member Since: 2/23/2008
Posts: 170
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I would decline in a heartbeat. Either hardbacks without dust jackets are OK or they're not. Her wording makes that RC totally useless. Ex-library books are postable so either she is OK with ex-library books or not. Putting the sender in a position to get an OK from the requestor puts you at risk of loosing your place in the FIFO line. If the RC is so problematic that you are seeking advice here, it is not worth the hassle. It is not worth worrying you may get a RWAP.  Decline and move on. Someone else will request the book.  

Date Posted: 12/30/2012 8:44 PM ET
Member Since: 12/28/2006
Posts: 14,171
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What they said smiley  Generally I try to accept RC's when possible, but the part about requesting contact and not giving you contact information?  If my mood was even the slightest bit snarky, I"d decline this one and wait for the next (less vague) requestor.

Date Posted: 12/31/2012 7:53 PM ET
Member Since: 8/6/2005
Posts: 92
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I accept RCs if they are clear and concise. If I received a RC for a book I had listed like this, I would turn it down as I did just yesterday.  The requestor I had yesterday had a huge paragraph full of RCs.  In the box I wrote "too many conditions, not clear and I don't want to risk losing a credit by sending my book which may or may not be acceptable to you."

Date Posted: 1/1/2013 8:16 AM ET
Member Since: 4/16/2009
Posts: 53
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Thanks for all the great replys. 

Date Posted: 1/3/2013 10:46 AM ET
Member Since: 4/24/2008
Posts: 310
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Too many conditions.  I'd decline.