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Topic: How to contact someone with conditions

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Subject: How to contact someone with conditions
Date Posted: 4/4/2010 2:04 PM ET
Member Since: 5/19/2006
Posts: 16
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I know this has been asked before, but I did search and can't find the info I need. A book has been requested of me and the requestor has conditions and says, in the request, to please contact with any questions. I think my book meets their conditions and I would like to send it, but do want to make sure. How do I know who the requestor is so I can contact him/her? The only way I see to do it is to accept the request and then cancel it later if the book doesn't meet their standards. Is there a way to do this that I'm missing?

Thanks.

Date Posted: 4/4/2010 2:11 PM ET
Member Since: 8/16/2007
Posts: 15,185
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You will need to accept in order to contact them. You can accept, talk to them and if it looks like it will not work: if it is a WL book you should cancel and re-post then turn down the RCs. If it is a book available in the system, the other member should cancel and re-request so you can deny the RC and have the request move on. That keeps people in the Wish List and FIFO lines.

Date Posted: 4/4/2010 2:23 PM ET
Member Since: 5/19/2006
Posts: 16
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Thank you! That's very helpful because I just was not sure about the right order in which to do it.

Date Posted: 4/5/2010 1:29 AM ET
Member Since: 12/28/2006
Posts: 14,167
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This member should have included a link or name so you could contact them, per their own directions.  Otherwise your only option is to accept and if the swap isn't agreeable, one of you will have to cancel and loose your place in line.



Last Edited on: 4/5/10 1:30 AM ET - Total times edited: 1
Date Posted: 4/5/2010 8:00 AM ET
Member Since: 8/10/2005
Posts: 4,597
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This is why I decline any RC that ask me to contact them, especially if they don't provide their PBS name so you can look them up to do so before accepting. If you accept and then contact them, one or another of you has to cancel...if it's a wishlisted book and you cancel and repost, it's going to go right back to the same person--although this time you can just decline of course. If they cancel, they lose their spot in the WL line. If it's a non-wishlisted book and you cancel, you lose your spot in the FIFO queue and when you repost it, you're at the end of the line again.

Whereas if she just had a clear, concise RC that didn't require extra PMs to begin with and you declined for not meeting conditions, her book request moves along to the next person in FIFO and you retain your place in line with the book available for the next person who wants it. So much easier than farting around with the PM thing...

Cheryl

Date Posted: 4/5/2010 8:41 AM ET
Member Since: 8/23/2007
Posts: 26,510
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I'm with Spuddie-I don't PM for RCS. What do you do if they don't respond to your PM?  Mail, cancel or what?  If the RC isn't clear-the don't get my book. 

Date Posted: 4/5/2010 10:17 PM ET
Member Since: 8/19/2007
Posts: 4,219
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When I get an RC that says "contact me" and they don't put in any contact information, if I can meet the RC I accept.  If there's a question, I decline (that way I don't lose my place).  If I accept, I'll send them a PM letting them know that no one can contact them unless they put in the contact info.  Everytime they've thanked me and said they'd put the information in from then on.  They didn't realize that no one could contact them.  Pat

Date Posted: 4/5/2010 11:22 PM ET
Member Since: 8/9/2007
Posts: 4,058
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Because the reason you give for declining a request is sent to the requestor in the email from PBS letting them know the request was declined for RCs, you can also decline and mention that there was no contact info in their RC, and that senders don't know who to contact unless they accept the request.  I think most people who ask you to contact them if you're unsure just don't realize that.

Date Posted: 4/6/2010 1:36 AM ET
Member Since: 10/22/2009
Posts: 1,452
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It probably isn't easy to implement, but it would be a nice feature to give people who have RC's an option along the lines of "allow sender to contact me".

Date Posted: 4/6/2010 2:20 AM ET
Member Since: 2/5/2007
Posts: 30,800
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It's pretty clear in the Help Center:

Your Requestor Conditions should NOT ask the sender to "PM me if you are unsure"

Your RC's are to be written plain enough that a PM is not needed.

Sianeka - ,
Date Posted: 4/6/2010 11:57 AM ET
Member Since: 2/8/2007
Posts: 6,630
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However, Cozette, some of us really WOULD prefer to have communication about some books.  My own RCs are the "fuzzy" ones that you do not appreciate, but I do put my contact info (name, profile link) in my RC (and in my profile in case they only remember my name) and also realize that some will decline my requests because they are in place and ask some members to contact me about certain books.

The section of the Help Center right after the lines you quote show that the site administrators recognize that some members will want contact and set up a way to phrase your RCs if you do want them to contact you (highlighting is my emphasis):

Your Requestor Conditions should NOT ask the sender to "PM me if you are unsure"

  • There is no mechanism for the sender to PM the requestor from a request without accepting it

If you want the sender to communicate with you about the book, you should phrase this "If you are unsure whether or not your book meets these conditions, please ACCEPT this request and then send me a Personal Message about the book."

I prefer to allow the potential Sender to contact me if necessary before they decide to accept/decline the request.  So my contact info is included in my RCs -- highly recommended if you do wish potential Senders to contact you about a request.



Last Edited on: 4/6/10 12:25 PM ET - Total times edited: 2