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How to Deal with Difficult Customers: 10 Simple Strategies for Selling to the Stubborn, Obnoxious, and Belligerent
How to Deal with Difficult Customers 10 Simple Strategies for Selling to the Stubborn Obnoxious and Belligerent
Author: Dave Anderson
Praise for How to Deal with Difficult Customers — "The application of the ten key strategies in this book will help every sales professional learn how to deal with the truly difficult and how to avoid creating unnecessary difficulties. It's written with the same wit, humor, and inspiration that have made Anderson's prior books so effective." — --M...  more »
ISBN-13: 9780470045473
ISBN-10: 0470045477
Publication Date: 10/27/2006
Pages: 159
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Publisher: Wiley
Book Type: Hardcover
Members Wishing: 0
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