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Topic: How do I find Delivery Confirmation number for missing book?

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Subject: How do I find Delivery Confirmation number for missing book?
Date Posted: 1/2/2013 1:32 PM ET
Member Since: 7/24/2009
Posts: 32
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Hello,

PBS sent me an email letting me know that a book sent to me last month was recorded as "delivered" by the Post Office on 12/28/12.  Sadly, it wasn't delivered to my house....

I went to the Post Office today and they told me to come back with the DC number...I am clueless on how to find it.  Thanks!

Date Posted: 1/2/2013 1:34 PM ET
Member Since: 7/19/2008
Posts: 15,398
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If the book is still on your My Account page, then it should have a green check mark.  The details button will show you the DC.

Date Posted: 1/2/2013 1:47 PM ET
Member Since: 7/24/2009
Posts: 32
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Found it.  Thanks so much Emily!

Date Posted: 1/2/2013 5:19 PM ET
Member Since: 11/30/2007
Posts: 4,961
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Lisa, that same thing happened to me last month. I got the automated email saying a book was marked as delivered and it wasn't. I then looked at the details of the book. The book was delivered to the sender's house either by mistake or perhaps for some other reason. It was then sent to me and delivered a few days later. Look at the details on your book to see if it says it was delivered to your address or back to the sender.

Date Posted: 1/3/2013 12:58 PM ET
Member Since: 7/24/2009
Posts: 32
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LOL...I received the book today with "Delivered to wrong address" written on it.   

Our address is on 10th Street, and we're always getting mail for for the same house number, but from 9th Street, or 12th Street, etc.  I suppose these people get some of our mail, too.  I wonder if talking to the mailman or postmaster would do any good.

Date Posted: 1/3/2013 9:48 PM ET
Member Since: 7/19/2008
Posts: 15,398
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I once got a book for several blocks away.  Not a nearby number, not a nearby street.  I think the mail carrier just saw the PBS wrapper and automatically delivered it to me. 

If it had wrong address written on it, then I bet the mail carrier noticed it when they had to carry it the second time.  I hope it was a heavy hardback so they were sure to notice it.