On November 13, I sent out 16 books, all with PBS postage and delivery confirmation. I put them all in the same box for pickup. Not one shows up as even in the system, much less on its way.

I can't afford to "lose" 16 books, some of which were out of print and collector's stuff. I have one guy who was finishing up his collection of an old SF author who was getting 5 books (in two packages).

I can't let this just go. I have to follow up with the post office and find out what they did with my books. And I don't think I should wait any longer.

Has anyone successfully made the post office track this stuff? And if so, who/where did you contact? I have already signed up for email notification on their website, but that's worthless because I think the books are sitting in someone's truck somewhere.

Help!!

You can file a "lost or stolen" mail report with the USPS Postal Inspectors.

http://postalinspectors.uspis.gov/

You can fill out either an online form or download, print out, and mail in a printed form.  Ignore the section on "describing the suspect" for lost mail reports.

delivery confirmation is just that- confirmation that it was delivered somewhere- they do NOT have to scan it anywhere but the destination is going to be recieved at.  I have noticed that it takes a bit longer during the holidays for stuff mailed via media mail to get to its destination. I would give it time. I had a bunch of books a few months ago with the same problem and it all worked out in the end.