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Topic: How to follow up with delivery confirmation at post office

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Subject: How to follow up with delivery confirmation at post office
Date Posted: 12/1/2007 3:06 PM ET
Member Since: 7/13/2007
Posts: 116
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On November 13, I sent out 16 books, all with PBS postage and delivery confirmation. I put them all in the same box for pickup. Not one shows up as even in the system, much less on its way.

I can't afford to "lose" 16 books, some of which were out of print and collector's stuff. I have one guy who was finishing up his collection of an old SF author who was getting 5 books (in two packages).

I can't let this just go. I have to follow up with the post office and find out what they did with my books. And I don't think I should wait any longer.

Has anyone successfully made the post office track this stuff? And if so, who/where did you contact? I have already signed up for email notification on their website, but that's worthless because I think the books are sitting in someone's truck somewhere.





Date Posted: 12/1/2007 3:21 PM ET
Member Since: 11/13/2005
Posts: 582
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You can file a "lost or stolen" mail report with the USPS Postal Inspectors.


You can fill out either an online form or download, print out, and mail in a printed form.  Ignore the section on "describing the suspect" for lost mail reports.

Date Posted: 12/1/2007 4:56 PM ET
Member Since: 1/22/2007
Posts: 1,101
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delivery confirmation is just that- confirmation that it was delivered somewhere- they do NOT have to scan it anywhere but the destination is going to be recieved at.  I have noticed that it takes a bit longer during the holidays for stuff mailed via media mail to get to its destination. I would give it time. I had a bunch of books a few months ago with the same problem and it all worked out in the end.