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Topic: How should I handle this? (BOB problem)

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Subject: How should I handle this? (BOB problem)
Date Posted: 8/25/2008 2:03 PM ET
Member Since: 3/25/2008
Posts: 2,523
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I received a box-o-books trade and 1 of the 3 books has liquid damage to the front cover and the first few pages. How should I should I handle this? I really, really, really hate to leave bad feedback, but hate that others send out books that can't be sent back out for either credits or in other BOB trades.

Date Posted: 8/25/2008 2:08 PM ET
Member Since: 1/22/2007
Posts: 1,101
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send the member a pm and tell them what the problem is- if they offer you another book, credit or fix it some other way give them a postive feedback, but if they ignore your pm or don't offer to fix the problem then I would give them a bad feedback.

Amy
Date Posted: 8/25/2008 2:23 PM ET
Member Since: 3/11/2008
Posts: 1,716
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Even if it bothers you to do, you really need to do it.

This site thrives on it's members being honest with each other.

Like the PP mentioned, I would PM the user and see what deal they could offer me to rectify the situation and go from there.



Last Edited on: 8/25/08 2:23 PM ET - Total times edited: 1