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I took a few books of my bookshelf list b/c I gave them to a friend who is NOT on PBS. I clicked on "Send to a Friend" and put in friend's address and such... but now the books are still showing on my "Books to Mail" tab. How do I get them off? |
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Mark them mailed. |
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Actually, I think you have to mark them received to make them go away. |
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Yes, mark them mailed and either mark them received right away or wait 'til your friend tells you they've been received. When I use mail to a friend for an extra book included with an ordered book I wait 'til the regular book is marked received so the books are all together on the transaction archive. |
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If they are still on your 'Books to Mail' tab, then you have to mark them mailed and then you will have to mark them recieved on another tab. |
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They are already marked as 'mailed.' And, there is no option to mark as 'received' b/c I am not the receiver. Any other ideas? |
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There should be a tab on your account page titled 'books sent to friends'. And on that a button labeled 'did your friend receive the book?' When you open that, there are two more buttons, the same ones you would see when a regular book order is enroute to you: 'not yet' and 'yes, continue'. 'Yes, continue' will yield a thank you message and you're done. The 'not yet' button loops back to the open 'books sent to friends tab'. |
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If it is on "books to mail" tab, did you print the label? You don't need to actually print but you need to click on that so that you can mark the books mailed and received. When you use "mail to a friend" you are the sender and receiver. |
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OK, I just did this and here's what I saw:
Can you confirm that these are the exact steps you followed and the book is now on your Books Sent to Friends tab? If so, follow step 4 above to mark it rceived. If the book is actually on your Books I've Mailed tab, then you posted it to a friend's wish list and sent it through a normal PBS transaction for a credit. The other member will have to mark it received, and the book will stay on your page until she does. Since you didn't actually mail the book to anyone, you would need to contact PBS using the Contact Us link at the bottom of the page for help with this. |
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Mail-to-a Friend will ADD to the number of books received in YOUR account after you mark received. |
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