I mailed several books out on the 6th, all with delivery confirmation.  All have been received and marked as such with the exception of one.  The DC says it was delivered on the 11th.  What do I do if they don't mark it received?  It would feel kind of weird to message them and ask them to mark it, but I have been trying to get some credits so I can get some books I want.  What would you do?  I guess just wait awhile, maybe they forgot to mark it.

well Jackie, remember just because your delivery confirmation states that it was delivered that does not mean it was...I'd wait and see...did you purchase PBS DC? if so don't you already have your credit...if you didn't purchase PBS DC and you are buying it through the USPS you'd do better to purchase it through PBS

No, I didn't purchase the DC through PBS.  I print my labels out using my PayPal account and it goes through USPS.  It does cost .18 for the delivery confirmation.  I will have to check into printing the postage through PBS.

Sometimes it can take days after that final scan to actually make it to the person's house. That just means it made it to the final post office.  So it might have made the final PO on Sat, then Mon was a holiday.  If it was sent media mail than it's was made low priority.  Plus not everyone has daily computer access. 

PBS only guarantees the credit if you use DC through PBS. 

I mark them recieved immediately.

But the DC thing is not always reliable, and maybe the reciever is away? I hope you get your credit soon!

This question comes up all the time--just remember that if you really are counting on the credit, it would be easier to purchase the DC through PBS which guarantees your credit once it's scanned anywhere along the way. I occasionally use the PBS printable postage/DC but only to support the PBS site, not because I really need the credit immediately.

Delivery Confirmation only confirms it was delivered *somewhere* not necessarily to the right address/person. There's no signature required, so there's no way of knowing for sure. The book that was supposedly delivered might now be in the hands of the intended recipient's neighbor or someone on another street with a similar name. Unfortunately the postal service isn't infallible and that has happened to me personally a number of times. Fortunately the neighbor who usually gets my books by mistake (he is in apt. 203 and I'm in 302) is honest and hand-delivers them to me, but it's often a few days after he got them. So...you can certainly send a gentle PM to the person asking if they got the book and just forgot to mark it received, but please don't use an accusatory tone indicating that you think they got the book but just aren't marking it received--because that may NOT be the case at all.

Cheryl

Personally I mark them within about 2 hours... But I'm the one who gets the mail at home, and usually get online after dinner. I know some people don't like to get online after a day of spending 8 hours staring at the computer screen at work! I bet a lot of people mark them the next day when they get to work.

Also, and I don't know if this is relevant in your case, but I recieved a few books on Tuesday--which was a Jewish holiday.  As per my religion I can't open mail on the holidays, so I couldn't mark them received until last night.  That actually happened to me on Rosh Hashana, too!

I mark mine received as soon as I get them & check them over.

I most often mark within hours, sometimes within a couple days, occasionally later.

PBS does at some point send an email asking if it has been received and to mark it received. Maybe some people need it even simpler: "Has this book been received? If so, please click this link!"

If only there were some way of knowing who would or wouldn't mark it received, so I could selectively use the DC quick credit!

I always mark it the day it gets here. But some people don't have internet access at home and have to wait.