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How Management Matters: Street-level Bureaucrats And Welfare Reform (Public Management and Change)
How Management Matters Streetlevel Bureaucrats And Welfare Reform - Public Management and Change
Author: Norma M. Riccucci
Both "bureaucracy" and "bureaucrats" have taken on a pejorative hue over the years, but does the problem lie with those on the "street-level" - those organizations and people the public deals with directly - or is it in how they are managed? Norma Riccucci knows that management matters, and she addresses a critical gap in the understanding of pu...  more »
ISBN-13: 9781589010413
ISBN-10: 1589010418
Publication Date: 3/30/2005
Pages: 190
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Publisher: Georgetown University Press
Book Type: Paperback
Members Wishing: 0
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