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Topic: How should I mark this book?

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Subject: How should I mark this book?
Date Posted: 2/16/2008 6:26 PM ET
Member Since: 1/1/2006
Posts: 547
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I received a book today that was marked with the "Damaged in the mail" stamp.  The book has no rips or tears or ink.  However, it doe look like a machine tried to fold it in half.  To me, it's a perfectly good wishlist book that ran amuck with a postal machine.  Perfectly readable. 

So....Do I still mark it as damaged by the post office?  Or should I just leave a note in the survey for R&R?  And would you consider it postable in the future?


Date Posted: 2/16/2008 6:49 PM ET
Member Since: 10/1/2007
Posts: 230
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I looked in the help center, and it looks like you need to mark it received with a problem.  Then it will prompt you to choose from a list of problems, one of which is that it was damaged in the mail.  I've pasted the rest of the info below.  It looks like you are not entitled to a credit back (as it wasn't the sender's fault).  As far as reposting it, I would assume standard condition requirements would apply.  What you describe of it's condition doesn't make it sound unpostable, but my personal preference is not to post books that seem to be in a grey area- and instead offer them as a freebie.

Damaged by USPS transactions:

A book is considered Damaged by USPS if it was damaged in transit (while in the mail).

  • This is usually just bad luck
    • Even the most well-wrapped packages can get mangled by a postal sorting machine
  • If you feel that the wrapping of the book contributed to its damage en route:
    • You can tell the sender this in a Personal Message
      • Please be gentle!  The sender may be new to bookswapping.
      • You can ask for your credit to be refunded if you believe it is warranted.
    • You can share your own tips on wrapping technique, and/or refer the sender to the Help items on wrapping a book.
    • You can also comment on the wrapping in the Comments box at the bottom of the survey portion of the Book Received page, so these details are recorded on the transaction in our records.

Last Edited on: 2/16/08 6:51 PM ET - Total times edited: 1