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I received a book today that was marked with the "Damaged in the mail" stamp. The book has no rips or tears or ink. However, it doe look like a machine tried to fold it in half. To me, it's a perfectly good wishlist book that ran amuck with a postal machine. Perfectly readable. So....Do I still mark it as damaged by the post office? Or should I just leave a note in the survey for R&R? And would you consider it postable in the future? Kerry |
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I looked in the help center, and it looks like you need to mark it received with a problem. Then it will prompt you to choose from a list of problems, one of which is that it was damaged in the mail. I've pasted the rest of the info below. It looks like you are not entitled to a credit back (as it wasn't the sender's fault). As far as reposting it, I would assume standard condition requirements would apply. What you describe of it's condition doesn't make it sound unpostable, but my personal preference is not to post books that seem to be in a grey area- and instead offer them as a freebie. Damaged by USPS transactions:A book is considered Damaged by USPS if it was damaged in transit (while in the mail).
Last Edited on: 2/16/08 6:51 PM ET - Total times edited: 1 |
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