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Topic: How do you politely tell a sender not to do that anymore

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Subject: How do you politely tell a sender not to do that anymore
Date Posted: 11/16/2010 4:49 PM ET
Member Since: 4/20/2009
Posts: 519
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I received a book from someone today and they had affixed with an adhesive of somekind the litte " info for sender paper" to the inside of the cover. Now I have a buch of sticky something that I am going to have to put something to keep it from sticky to the page. I don't want to upset anyone, but I really thing this is a bad idea. Any opinions?

ETA they have been a member for 2 yrs.



Last Edited on: 11/16/10 4:51 PM ET - Total times edited: 1
Date Posted: 11/16/2010 4:59 PM ET
Member Since: 10/14/2010
Posts: 577
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I received a notice that said something to the effect of the following in one of my early mailings as part of the info that they entered upon receiving the book.

 

"Thank you so much for the book, it arrived safely.

The paper you used to wrap it had been torn by one of the USPS machines, and I noticed that you hadn't protected it from rain using plastic of some sort.  You might consider using more than one sheet of paper for wrapping and wrapping it in plastic to protect it so that it arrives safely in the future."

For your reply,

Basically, #1 thank them, they sent you a book with their money, and it might take a little work, but you will be able to enjoy it.

#2 be objective when you describe the problem, basically (even if you don't think this) you are trying to help them.  But do describe the problem.  And if you have alternatives (I have notice people including this little sheet in the books they send me maybe just suggest placing it sans glue in the inside cover), suggest them.  You might even mention that they can even save some money and glue by not doing this.

#3 if it is still possible include it in the information posted to the transaction, so that (heaven forbid) if there is a rash of RWAP's in the future because they ruined books (overglueing etc) then TPTB can say it started with your transaction (aka make a paper trail).  NOTE: this information isn't from experience but appears to be what many on the forums have already suggested.



Last Edited on: 11/16/10 5:00 PM ET - Total times edited: 2
Date Posted: 11/16/2010 5:18 PM ET
Member Since: 10/6/2007
Posts: 460
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Thanks for the idea!  I had a book arrive the other day that had been wrapped with newsprint - the "funny pages" in fact.  The paper was torn in several places, but thankfully, the book was not damaged.  But it could have been a disaster!  I might try your suggestion.

MaryF in KY

Date Posted: 11/16/2010 5:23 PM ET
Member Since: 8/10/2005
Posts: 4,600
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I would just politely tell them that it's not a good idea to tape anything to the book because of potentially damaging the book when it's removed. (The PBS rules expressly say not to tape the wrapper itself to the book cover...although they don't cover this particular scenario.) I would also be curious as to why they would WANT to do that, and probably would ask. I mean...surely they must realize that you would probably pass the book on to someone else and thus that information would no longer be pertinent so you would need to remove it.

I include that little half-page of info, but I just fold it in half and stick it in the pages of the book. And to be honest, I rarely even glance at that page when I get books with them included. I get the book, check it over, go to my account page and check it in...there isn't really a need to have that information included on it as far as I can see. But some people like it, so I include it...but can't imagine TAPING it in!

Cheryl 

Date Posted: 11/16/2010 7:11 PM ET
Member Since: 8/25/2009
Posts: 699
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I put one edge of the little piece of paper inside the front cover, then fold the printed part over the cover so it is quite noticeable when the book is unwrapped.  I only do this because I'm not always sure where I ordered a book from, and I think that may be true of some other people also.  But it never even occurred to me that I might need to somehow stick it down

Date Posted: 11/16/2010 8:11 PM ET
Member Since: 2/26/2009
Posts: 36,023
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I always fold it in half, lay it on top of the book, and pre wrap with plastic.  That way if for some reason the package is ruined by machines, or opened by the post office, the address the book is sent to is plainly in view.

Date Posted: 11/16/2010 9:07 PM ET
Member Since: 7/5/2007
Posts: 2,176
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There is something called "UnDo" that Scrapbookers use to clean adhesive.  It's formulated to let stickers be removed and reused, but it's very good at getting adhesive off of book covers.  [Believe me, I had to use mine when someone decided to send me a book after removing the library stickers from it.  They did a poor job of removing the adhesive and the wrapper "stuck" itself to the cover.  When I opened it, I thought they'd used doublesided tape, but realized the sticky areas were where libraries tend to put their barcodes and stuff.]

The benefit of using UnDo is that because it's purpose is to let you reuse everything, it does not "water warp" the cover and pages. 

Date Posted: 11/16/2010 9:11 PM ET
Member Since: 8/18/2005
Posts: 7,977
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I always fold it in half, lay it on top of the book, and pre wrap with plastic.  That way if for some reason the package is ruined by machines, or opened by the post office, the address the book is sent to is plainly in view.

I do the same thing. I print out the single page label, cut off the info page and fold it so that part is inside the front cover and the address outside. Then wrap with saran wrap.

I think there was at least once I got a PM that that's all that arrived, the book (in good shape), the address and the saran wrap covering them both. The wrapper completely gone.

Date Posted: 11/17/2010 3:33 AM ET
Member Since: 12/28/2006
Posts: 14,177
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"...I print out the single page label, cut off the info page and fold it so that part is inside the front cover and the address outside. Then wrap with saran wrap."  +1,  I also circle the receivers addy in bright marker so it's very visible should there be a problem.

Date Posted: 11/18/2010 3:08 PM ET
Member Since: 2/28/2007
Posts: 2,164
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there isn't really a need to have that information included on it as far as I can see. But some people like it, so I include it

I think the primary reasons are because some people like to have it, as you said...but the reason I always include it is in case my book is inspected or ripped from the packaging during shipping.  My hope is that the little paper stays with the book so that the PO knows who to send the book on to, or who to send it back to.  That's probably why this sender taped hers in, to make sure it stayed with the book. 

Date Posted: 11/18/2010 3:31 PM ET
Member Since: 4/20/2009
Posts: 519
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Thanks everyone. I pm'd the sender and they said they really appreciated the heads up, and had never thought about that happening. They said from now on she would just stick them in the book. I was no glad they weren't upset. Sometimes people get ticked off no matter how you word it.

Date Posted: 11/18/2010 10:09 PM ET
Member Since: 9/13/2007
Posts: 2,520
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there isn't really a need to have that information included on it as far as I can see.

I thought the same thing until I got a book whose shipping label had only been attached with scotch tape and fell off in transit. The only reason that the book even made it to me was because this slip had been included.

Date Posted: 11/23/2010 12:26 PM ET
Member Since: 11/14/2006
Posts: 2,552
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Last Edited on: 12/12/15 9:29 AM ET - Total times edited: 1
Date Posted: 11/24/2010 2:47 PM ET
Member Since: 11/13/2006
Posts: 2,346
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I have had great luck getting all kinds of sticky stuff off with De-Solv-it on a cotton terrycloth rag( t-shirtsalso work)

Sometimes rubbing alcohol also works-- De-Sol-it is stronger

Date Posted: 11/25/2010 5:28 AM ET
Member Since: 2/12/2007
Posts: 831
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If you use 91% or 95% (availability varies by location, as far as I can tell) isopropol alcohol (rubbing alcohol is 70%), it works much better than rubbing alcohol on adhesives and inks.  Also, because there is less water in it, you are less likely to get the water effects including rippling.  It will, however, make "drip" marks just like water if you get it on uncoated paper.  99% is also available, but I have never used it.