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Topic: How do I not have to print a second mailer with DC?

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Subject: How do I not have to print a second mailer with DC?
Date Posted: 9/25/2011 8:10 PM ET
Member Since: 12/9/2006
Posts: 368
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I hope this makes sense! I printed a mailer with DC today for 2 MMPBs. Later today, the same member ordered 3 HCs. I would like to send all 5 books in the same box/package with DC. BUT - I still have to print a mailer for the order of 3, with or without DC - and I don't know how to get credit for all 5 in one box/package with DC if DC is printed for 2 different mailers. Make sense? Any answers? Couldn't find anything in help.        Blessings     M'ann



Last Edited on: 9/25/11 8:33 PM ET - Total times edited: 1
Date Posted: 9/25/2011 8:33 PM ET
Member Since: 12/31/2009
Posts: 3,995
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I don't believe there is a way to place DC on those 3 extra books without paying for it again, and it cannot be combined after the first label is printed. If it was just DC you printed, I am pretty sure that the weight doesn't matter, so you can use the first label for a package containing all the books. 

The only downside is that you won't get credit for the second order until they mark them all received.

 

 

Date Posted: 9/25/2011 8:37 PM ET
Member Since: 8/23/2007
Posts: 26,510
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You won't be able to get quick credit on all of them if it has it on 2 seperate orders even if you pay for DC twice.  I don't think there's a way to combine them once you print the label for one of the transactions. 

 

Date Posted: 9/25/2011 8:50 PM ET
Member Since: 12/9/2006
Posts: 368
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Well, it's as I thought it is! Thank you for your input. I'll send all 5 with the one DC already printed. You're great to take time to answer!   Blessings    M'ann

Date Posted: 9/26/2011 12:27 AM ET
Member Since: 1/17/2009
Posts: 9,724
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PBS will combine the book orders, even if some of the books are ordered after a wrapper has been printed. I did this just last week, so I know that's how it worked.

Unfortunately, I do not remember if I printed the wrapper the first time with DC. (I know I ended up printing the second wrapper with DC, and mailing it that way .... but I just don't recall that first wrapper. The first wrapper was for 2 books, so it was pretty likely that I did print with DC, but I don't know for sure. I do know that I was only charged once for the DC printing, though.)

So, with DC or without DC might make a difference in whether or not they combine orders. And, if I could remember, I might be able to tell you guys for sure. I do know that without DC, the system definitely will combine the orders, though.



Last Edited on: 9/26/11 12:28 AM ET - Total times edited: 2