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I hope this makes sense! I printed a mailer with DC today for 2 MMPBs. Later today, the same member ordered 3 HCs. I would like to send all 5 books in the same box/package with DC. BUT - I still have to print a mailer for the order of 3, with or without DC - and I don't know how to get credit for all 5 in one box/package with DC if DC is printed for 2 different mailers. Make sense? Any answers? Couldn't find anything in help. Blessings M'ann Last Edited on: 9/25/11 8:33 PM ET - Total times edited: 1 |
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I don't believe there is a way to place DC on those 3 extra books without paying for it again, and it cannot be combined after the first label is printed. If it was just DC you printed, I am pretty sure that the weight doesn't matter, so you can use the first label for a package containing all the books. The only downside is that you won't get credit for the second order until they mark them all received.
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You won't be able to get quick credit on all of them if it has it on 2 seperate orders even if you pay for DC twice. I don't think there's a way to combine them once you print the label for one of the transactions.
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Well, it's as I thought it is! Thank you for your input. I'll send all 5 with the one DC already printed. You're great to take time to answer! Blessings M'ann |
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PBS will combine the book orders, even if some of the books are ordered after a wrapper has been printed. I did this just last week, so I know that's how it worked. Unfortunately, I do not remember if I printed the wrapper the first time with DC. (I know I ended up printing the second wrapper with DC, and mailing it that way .... but I just don't recall that first wrapper. The first wrapper was for 2 books, so it was pretty likely that I did print with DC, but I don't know for sure. I do know that I was only charged once for the DC printing, though.) So, with DC or without DC might make a difference in whether or not they combine orders. And, if I could remember, I might be able to tell you guys for sure. I do know that without DC, the system definitely will combine the orders, though. Last Edited on: 9/26/11 12:28 AM ET - Total times edited: 2 |
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