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Topic: How do I RWAP this non-book?

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Subject: How do I RWAP this non-book?
Date Posted: 8/3/2012 8:17 PM ET
Member Since: 7/23/2005
Posts: 7,302
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Date Posted: 8/3/2012 8:22 PM ET
Member Since: 7/23/2005
Posts: 7,302
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I ordered what I thought was a paperback (my bad, I should have done some research).

What I received is clearly a magazine, complete with advertising. I thought magazines weren't allowed to be posted here?

The options when RWAPing a book are:

Damaged by Sender
Damaged by USPS
Wrong Book-Different Title
Wrong Book-Wrong Binding or Versions
Late Postmark
Empty Wrapper
Insufficient Postage

None of those options seem to fit the problem. Wrong Binding comes close, will that work?

I don't want my credit back, because I ordered it for a soldier and will send it to him.

 



Last Edited on: 8/4/12 12:37 AM ET - Total times edited: 1
Date Posted: 8/3/2012 8:31 PM ET
Member Since: 12/28/2006
Posts: 14,167
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An interesting question Jo.

Date Posted: 8/3/2012 8:54 PM ET
Member Since: 8/16/2007
Posts: 15,185
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I think because you ordered an inappropriate item, as long as you received the proper ISBN, Title, Author, and Book Type listed, if the listing indicates it is a magazine it would not be a RWAP. 

The only option I could see using would be the wrong binding if it is a typical magazine that is really *bound* like a book.  

I'd recommend sending in Feedback and asking.

There are hundreds of things in the system that are not allowed to be posted on PBS. As long as you have an ISBN you can get it into the system.

Date Posted: 8/3/2012 11:39 PM ET
Member Since: 7/23/2005
Posts: 7,302
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The listing didn't indicate that it was a magazine. It indicated that it was a paperback. (Granted, if I were more knowledgeable about hunting, I might have recognized it as a magazine). I thought I was ordering a book.

Given that the soldier in question asked for anything pertaining to deer hunting, I'll still send it to him. So I won't be asking for my credit back.

Honestly, not marking it as a RWAP transaction works for me. I only resort to that when a book clearly doensn't meet the guidelines and I've only had to dp do that a few times. 



Last Edited on: 8/3/12 11:41 PM ET - Total times edited: 1
Date Posted: 8/3/2012 11:55 PM ET
Member Since: 10/23/2005
Posts: 7,718
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Jo, you may want to send a PM to the sender, advising them that magazines are not allowed to be posted. They may be gracious and take any others off their bookshelf. Please note the 'may'.

Date Posted: 8/4/2012 1:13 AM ET
Member Since: 8/26/2006
Posts: 9,321
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How about:

  • Wrong Book - Wrong Binding/Version
    • this means that title/author DO match but the book does not match the listing's ISBN and/or binding type and/or it was listed as Large Print and the book is not Large Print. Note that cover image does NOT have to match the listing.
    • Inappropriate items - ARCs, pamphlets or leaflets without ISBNs, unbound pages, etc - also fall into this category.

Seems like an upostable magazine would be like an unpostable ARC or leaflet.

Date Posted: 8/4/2012 9:28 PM ET
Member Since: 8/19/2007
Posts: 4,219
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I don't know how the magazine came to you - whether 1st class or Media Mail, but because magazines have 'advertising' in them, they are not allowed to be sent media mail, which is also something you might want to let the sender know.  It is possible, that if the postal service had opened the package, or noticed that it was a magazine being sent media mail, they would have asked you for the difference in the shipping costs.  Good luck.  Pat

Date Posted: 8/7/2012 12:42 PM ET
Member Since: 4/28/2009
Posts: 9,499
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I had this happen once about a year ago when I was ordering wedding planning books. I ordered what I thought was a book and what I got was a deck of cards. The sender had a bunch of titles in that series on their shelf so I can only assume they were ALL card decks-- something like "52 Ways to XXXXXXX". I let the sender know these were not acceptable postings and they got snarky with me saying "it has an ISBN".  So I notified the powers that be and the response was "you got what you ordered"  and " report it in the suspicious items" dicussion forum but we don't have time to check that out anyway.