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Topic: How would you respond to this RC

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Subject: How would you respond to this RC
Date Posted: 4/6/2010 12:54 PM ET
Member Since: 11/5/2009
Posts: 1,083
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I received a request for a book today that says "I am unwilling to receive a book that has ever been in a smoking household". 

I have a "no smoking" RC on my account and I got the book from another member.  I have a very sensitive nose and I detect no smoke smell on the book.  But, I can't guarantee the book has never been in a smoking household.  Unless someone buys a book new and is the only person to own the book, there is no way to know if a book has ever been in a smoking household.

My question is, would you PM the member and ask them if they want the book since I can't guarantee it has never been in a smoking environment?  Would you tell them that their RC is rather restrictive and is likely to get them rejected on a lot of books?  Would you send the book or reject the request because of the RC? 

Date Posted: 4/6/2010 1:00 PM ET
Member Since: 11/30/2007
Posts: 4,969
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Personally, I would reject the RC as there is no way to know for sure if it has been in a smoking environment unless I bought it brand new.

Date Posted: 4/6/2010 1:08 PM ET
Member Since: 7/8/2008
Posts: 655
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Personally, I would reject the RC as there is no way to know for sure if it has been in a smoking environment unless I bought it brand new.

+1

I would reject the request and let the requestor know that they might want to reword their RC because that is a pretty difficult request to accept with used books. 

Date Posted: 4/6/2010 1:09 PM ET
Member Since: 2/13/2007
Posts: 2,269
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Reject and move on -- not up to you to educate the requesting member about their wording, and who knows? Maybe they mean it -- they want to be only the second owner of a book never exposed to smoke.

Date Posted: 4/6/2010 1:19 PM ET
Member Since: 8/16/2007
Posts: 15,187
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Definitely let them know when you turn it down that their RCs says it can NEVER have been in a smoking home and there is no possible way to know that on a book received used.  If they truly mean that it thats fine, but if they don't then you've let them know the problem.

Date Posted: 4/6/2010 2:37 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I would turn it down. I don't PM about RCS ever. If it's not clear enough and I can't tell by the RC, I decline. But I do fill in the reason.  I would just put "this book was acquired used and I have no idea if it was ever in a smoking household even though I don't detect a smoke smell".  I'd also suggest that if they are getting turned down a lot they might want to suggest rewording their RCS.

 

Maybe this is someone's indirect way of getting "newer" books.  Maybe they figure anyone with a book they got used will turn them down, thereby increasing the number of books they get that haven't been circulated much. 

Date Posted: 4/6/2010 2:54 PM ET
Member Since: 8/15/2007
Posts: 3,044
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I would accept if I had bought it new or received it from someone I knew that didn't smoke and had also bought it new.

If it was a used book that I have no way of knowing its history, I would decline and write something like, "Unfortunately this is a used book and I have no way of knowing where it's been in the past."

Date Posted: 4/6/2010 2:54 PM ET
Member Since: 10/24/2008
Posts: 1,395
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I would reject the RC, since you have no idea if the book was ever in a smoking environment.

Date Posted: 4/6/2010 2:58 PM ET
Member Since: 6/10/2009
Posts: 437
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I think even if I bought it new, I would reject that request. I stack all my books up in big stacks and who knows--maybe the book has been nestled up against a smokey, smelly used book for a while.  It's not worth worrying about. 

Date Posted: 4/6/2010 5:13 PM ET
Member Since: 12/28/2006
Posts: 14,177
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Decline, a potential problem waiting to happen. 

Date Posted: 4/6/2010 5:39 PM ET
Member Since: 11/5/2009
Posts: 1,083
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I really hate declining since it is a wish list book.  But, I think I agree that it's not worth taking a chance on.  Oh well, the next person on the wish list will be a happy camper!

Date Posted: 4/6/2010 5:48 PM ET
Member Since: 8/10/2005
Posts: 4,599
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I would deal with it just like I deal with other RCs...read it, consider the book and the RC and respond accordingly. If I had bought the book new myself and I knew it had not EVER been in a smoking environment, I would accept. If I got the book used, I would decline, since I would have no idea of the book's pedigree or history or where it had been so I could not in good faith accept. Simple.

Cheryl

Date Posted: 4/7/2010 3:55 PM ET
Member Since: 3/27/2009
Posts: 25,000
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"I am unwilling to receive a book that has ever been in a smoking household". 

Decline. Just for being foolish enough to put the word ever in the RC. How can you tell where it's been? You can't. Decline.

Date Posted: 4/7/2010 5:24 PM ET
Member Since: 4/16/2008
Posts: 770
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I too would decline the request, but use it as a teachable moment.  For the club to work the way that we all want it to, we should take the time to educate others.  :)  If they take your advice, great!  If they choose to ignore it, that's fine too.  It's their condition and they can ask for what they want.  :)

I won't pm back and forth about conditions, either the book I have matches their condition or it doesn't.  I do fill in the "Why I can't mail this book" box on the RC denial.  That's where the education piece should go. 

Date Posted: 4/7/2010 6:54 PM ET
Member Since: 2/5/2007
Posts: 30,800
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You are not supposed to accept an RC unless you know the book meets it.  You don't know, so yes, I'd say refuse.

Date Posted: 4/7/2010 7:16 PM ET
Member Since: 9/27/2008
Posts: 370
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I would just reject the book with a message along the lines of, "Sorry, I'm not the first owner of the book.  It's possible it was in a smoking environment at one time." 

Date Posted: 4/7/2010 10:09 PM ET
Member Since: 7/24/2005
Posts: 354
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I agree with the others:  decline.

I just had a similar one that said "won't accept any books that have ever been around cats."

I declined and explained that I had no way of knowing if this book which came to me from another PBS member had ever been around cats before.

Date Posted: 4/12/2010 5:49 PM ET
Member Since: 1/23/2009
Posts: 3,041
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Unless it was a book I bought brand new and had never loaned to any of my friends, I would have to decline the request. It's a WL'd book, so I would know sooner or later someone with less rigid RC's will want it.