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Topic: ISBN is for a set - I received single book - recommendations?

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Subject: ISBN is for a set - I received single book - recommendations?
Date Posted: 4/22/2011 6:50 PM ET
Member Since: 5/25/2010
Posts: 262
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I was offered ISBN 059046454X, requested it, and received my shipment. ISBN 059046454X seems to have been for a set of books (I suspected this before, but didn't find a description anywhere so I wasn't sure). I was shipped one of the 7 books of the set. I suspected that this was happening, too, because after months of no activity on the wishlist queue, a number of people were offered books the same week. I thought about PMing about this, but didn't.

So what do I do? Mark it received, no problem? I wouldn't do this (because it's clear that the rules weren't followed) except that it really seems sort of unreasonable to have expected seven books for one credit (even fairly thin children's books). And I suspected this was the case before I accepted the request, so I feel sort of semi-responsible.

But on the other hand, I will have to re-post without ISBN, and that's annoying. (It's not one of the books in the set that I wanted most, and would probably keep if it had arrived.)

I guess I feel like I chose to take a chance, and shouldn't complain too much. Any opinions?



(edited to correct typo)

Last Edited on: 4/23/11 9:00 AM ET - Total times edited: 1
Date Posted: 4/22/2011 7:13 PM ET
Member Since: 2/26/2006
Posts: 35,125
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What is the title and the ISBN# of the book you received?

Date Posted: 4/22/2011 7:27 PM ET
Member Since: 12/31/2009
Posts: 3,995
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I have several sets on my WL and if by some miracle they are ever offered to me, I fully expect to receive a set. If that's the way it's listed, that is what you should expect to get.

The ISBN you gave shows ALL of the titles in the series, so that's what should have been sent. If the sender wanted to offer them as seperates, he/she should have listed each one without an ISBN.

yes, you are within your rights to mark RWAP.

Last Edited on: 4/22/11 7:29 PM ET - Total times edited: 2
Date Posted: 4/22/2011 8:00 PM ET
Member Since: 8/16/2007
Posts: 15,209
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Mark it received with a problem - wrong book and let the sender know that ISBN, author, binding type and Title MUST match the system to be posted. Since the listing for that ISBN shows the entire series in the title it can only be used to post the set that includes all the books in the title. If the single books bear the same ISBN, then the books must be posted as books without ISBNs.

If you feel like you bear some responsibility, then you don't have to ask for the credit, but if you wish for a set you should get the set not just one of the books because another member decided it was ok to post a book wrong. 

Date Posted: 4/22/2011 9:33 PM ET
Member Since: 7/31/2007
Posts: 2,695
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I find it odd that it is not all of these titles in one book...here is the information pulled up on Amazon, the weight and dimensions do not indicate several books.

Product Details

  • Paperback
  • Publisher: Crabtree Pub Co (June 1992)
  • Language: English
  • ISBN-10: 086505522X
  • ISBN-13: 978-0865055223
  • Product Dimensions: 10.5 x 8 x 0.2 inches
  • Shipping Weight: 0.8 ounces
Date Posted: 4/22/2011 9:34 PM ET
Member Since: 1/17/2009
Posts: 10,039
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Well, in World Cat that ISBN comes up as a single book. "Tools and gadgets". Is that the one you got?

I have to say to the OP ... even you are not sure that what you ordered was supposed to be a set of books.

If you are not sure, then I don't think you ought to RWAP the sender. The PBS listing is confusing and does not clearly describe a set. In Amazon, that listing shows a shipping weight of "0.2 ounces" .... which does not lead me to believe that it is a whole set of books. The descriptions of the used books on Amazon for that ISBN seem to describe a single item, not a set.

Yes, we know when books are posted that the titles, authors, etc are supposed to match ... but I also come across wrong PBS listings frequently. I even come across wrong Amazon listings every once in a while.

Date Posted: 4/22/2011 9:54 PM ET
Member Since: 8/16/2007
Posts: 15,209
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If the listing is wrong, the correct action is not to just post the book anyway, the sender should have submitted a data edit and waited to post the book until the PBS listing was fixed. The title says its the series and lists multiple books, their book couldn't have matched that and a RWAP is warranted.

You don't HAVE to ask for the credit back, but the sender should be made aware that the title needs to match what is listed in the system and if the listing is for a set, the single book should be posted as a book without an ISBN or a data edit should be submitted to fix the listing before they post it. The sender could have avoided problems by PMing the requester before sending the single book to find out what they expected, but chosing to just send something that does not match in one of the 4 required fields without contact to the receiver or the site was just lazy IMO.

Date Posted: 4/22/2011 10:50 PM ET
Member Since: 12/28/2006
Posts: 14,177
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The book you received, is it the one you wanted?  If not, you should RWAP so you can be replaced on the wishlist. 

Date Posted: 4/23/2011 9:20 AM ET
Member Since: 5/25/2010
Posts: 262
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How interesting! Googling this ISBN turns up two sets of descriptions: the "historic communities" one, which lists all the books, and the "tools and gadgets" one, which is indeed the one I received (though not the one I wanted).

I had only seen the "historic communities" one before, so I assumed the ISBN was for the whole set. I was especially convinced of this by the fact that three or four of them were posted within a few days' time. But it's possible that they really had several copies of Tools and Gadgets - because the name stamp inside implies that it belonged to a classroom teacher.

The weight info at Amazon is wrong in any case - the book is 4.5 ounces. Interesting there, too - when I clicked the "Amazon" link from the PBS listing yesterday, there was an error - from which I assumed, obviously incorrectly, that Amazon didn't list that ISBN.

I've marked RWAP many times before (though I rarely ask for my credit back), but somehow I don't feel good about this one, even though I recognize that I'm within my rights to do so. I think I won't, but I think I will PM the sender and mention the situation.