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Earlier this month I set my account for a vacation hold for about a week since I was going to be out of town. A day into the vacation, I noticed on my blackberry that I'd gotten a wishlist offer- one that was NOT on auto-request, one that I needed to resond to.
Luckily I was still on land (going on a cruise) and was able to log into my account from my hotel. I was surprised to see that my account wasn't showing on hold. I responded to the WL offer, and then reset my account on vacation. This seemed to work for the remainder of the time.
I'm going on vaca again in July, and I'm trying to figure out what happened so that it doesn't happen again next month. I'm not a new PBSer and I've used vacation hold multiple times before so I'm a little baffled. I did actually see the heading at the top of my account (the red one that says something like "your account is scheduled to go on vacation hold on xxxxxx" so I know the thing actually hit originally.
Maybe you didn't set the end date correctly. If you set it to the next day, that could explain what happened.
If you use the Contact Us link at the lower right corner of the page, you can ask the site admins. They may be able to tell what you did.