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Topic: Are images disappearing????

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Subject: Are images disappearing????
Date Posted: 1/6/2008 12:58 PM ET
Member Since: 12/23/2005
Posts: 1,157
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I noticed a few of mine that I know were approved earlier are now missing?

Date Posted: 1/6/2008 2:23 PM ET
Member Since: 11/13/2006
Posts: 846
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mine disappeared also, and i cant seem to get them back on.

Date Posted: 1/6/2008 2:27 PM ET
Member Since: 1/1/2008
Posts: 11,142
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I've been trying to post an image (compressed and resized so it ill meet PBS approval), but I can't get it to come through.  Glad it's not just me!!

Date Posted: 1/6/2008 4:18 PM ET
Member Since: 12/19/2007
Posts: 2,408
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I'm a noob here and I'm just learning the basics but I KNOW that a couple of my posts have disappeared and I have no idea why. :( There was nothing untoward or controversial about either of the posts but **POOF**, they're gone! Weird.
Date Posted: 1/6/2008 6:56 PM ET
Member Since: 2/5/2007
Posts: 30,796
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LeeAnn - when I search the forums using your nickname I find 18 out of 18 post.   You might try that to find a post you made and think is lost.          That might help.

Date Posted: 1/7/2008 12:33 AM ET
Member Since: 11/14/2005
Posts: 6,421
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Jennifer, there is no reason to compress and reduce images for PBS, we can now upload images up to 5MB that's huge for a cover image, even scanned at 300 dpi :)  Just reduce your image to 500px tall, and it will be fine, don't worry about the filesize, it will be within the limit.

LeeAnn, if you have a an old post (like over two months) it may disappear as topics drop off and are no longer carried after a certain amount of time. It used to be 45 days, but I think it's been lengthened, but that would be the only reason for a POST to disappear.

Anne & Helen, can you send me the ISBNs of the books that have lost their images for you? I haven't seen any of this, but I may just have not been paying attention lately. It has been questioned of the others on the image team to see if they are noticing any problems with this. If we can get some ISBNs we can send in a feedback to see if the techs can find a problem for it, but I know they will want specific ISBNs that this has happened to.