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Implementing ISO 9001:2000
Implementing ISO 90012000
Author: Tom Taormina
In a start-to-finish case study, this book shows how Dell's Asset Recovery Business (ARB) has used ISO 9001:2000 standards to build a fully integrated business management system, one that uses continuous improvement models to drive operational excellence and profitability.
ISBN-13: 9780130619099
ISBN-10: 0130619094
Publication Date: 10/29/2001
Pages: 368
Edition: 1st
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Publisher: Pearson Education
Book Type: Hardcover
Members Wishing: 0
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