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The Improvement Guide: A Practical Approach to Enhancing Organizational Performance (JOSSEY-BASS BUSINESS & MANAGEMENT SERIES)
The Improvement Guide A Practical Approach to Enhancing Organizational Performance - JOSSEY-BASS BUSINESS & MANAGEMENT SERIES
Author: Gerald J. Langley, Ronald Moen, Kevin M. Nolan, Thomas W. Nolan, Clifford L. Norman, Lloyd P. Provost
This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industri...  more »
ISBN-13: 9780470192412
ISBN-10: 0470192410
Publication Date: 4/20/2009
Pages: 512
Edition: 2
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Publisher: Jossey-Bass
Book Type: Hardcover
Members Wishing: 0
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