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Info-line : Level 4 Evaluation: Business Results (Info-line Info-line : the how-to reference tool for training & development of professionals)
Infoline Level 4 Evaluation Business Results - Info-line Info-line : the how-to reference tool for training & development of professionals Author:Jack Phillips, Ronnie D. Stone Explains how to measure the business impact of training and why it is desirable. Offers an eight-step process: determine feasibility of a level four evaluation, develop objectives, plan the evaluation, collect data at all levels, isolate program effects, analyze the data, and communicate results. Part of a five-part series on training evaluation.