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The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level
The Intuitive Customer 7 Imperatives For Moving Your Customer Experience to the Next Level
Author: Colin Shaw, Ryan Hamilton
Building on the work of Daniel Kahneman ( Thinking Fast and Slow ), Dan Ariely ( Predictably Irrational ), Shaw and Hamilton provide a new understanding of how people behave, explain what it means for organizations who really want to understand their customers, and show you what to do to create exceptional customer experiences.
ISBN-13: 9781137534286
ISBN-10: 1137534281
Publication Date: 5/27/2016
Pages: 240
Edition: 1st ed. 2016
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Publisher: Palgrave Macmillan
Book Type: Hardcover
Other Versions: Paperback
Members Wishing: 0
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