I couldn't wait to read Innocent Traitor so I went to Target and paid almost $12 for a trade size paperback last week, think I could post it when I was done. Well, already the cover is separating from the spine.  It's still small, about 3/4 inch, but it makes it unpostable by PBS guidlines.  I live alone and no one has touched this book but me.  I sent Random House an email.  It's still readable, just not tradeable.  I am really ticked.

I would take it back to Target.

me, too...

Me, three...

Well, Random House replied to my email and they sending me a new book.  So now I am happy.  I'll get to keep my book and trade it too.

Good for you, Donna! It pays to assert consumer rights.

Just adding my two cents - I worked for a small publisher, and if ANYONE called our offices and said there was a problem with one of our books, I would immediately send them a new copy.  Duplicate pages, missing pages, too much glue, not enough glue, paper cut too thin on the inside/outside - you name it.  It was no sweat for me to make a reader happy! 

Glad Random House was able to reply to your problem.

Good to hear, Cele. I wish more businesses had your attitude.

I would take the book back also.