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Is anyone else having trouble getting notification e-mails from PBS? My account has been quiet for the past month - or so I thought. I was shocked when I logged in this weekend to learn I had missed several requests and my account had been put on vacation. I checked my inbox and spam folders to see if I'd gotten any e-mails from PBS in April - and nothing. I tried changing my account to a different e-mail, but I still haven't gotten any notifications.
Has this happened to anyone else? |
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I have been getting emails from PBS so no issue here. My question to you would be, why would you not check your account at PBS? I don't rely on emails from PBS for notification of ordered or offered books because several people have had issues with emails, but I also enjoy reading other peoples questions and comments so I check in several times a day. |
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Last month and the month before I was having issues with getting PBS notifications as well - some were a day late and others were several days late and some just never made made it to my inbox - but to be honest I was having issues with other websaites I subscribed to where their daily input to my mailox were late as well - finially figured that my ISP (Road Runner) was having issues - strange part was that there was no rhyme or reason as to which ones came in on a daily basis w/o problems and which ones were delayed. My Comic subscription and Bank Statements were always on time - my PBS notifications and Anime subscription as well as a NASA daily heads-up were always late - I checked my settings at PBS and my ISP in the off chance that 'factory defaults' had been reset, but everything allways checked as being right. At some point everything got bach to 'normal' - I just chalked it up to Internet Flu. Last Edited on: 5/15/17 10:00 AM ET - Total times edited: 4 |
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Last Edited on: 8/16/17 2:59 PM ET - Total times edited: 1 |
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This happens regularly with some email providers -- they either stick email in the spam folder, or just don't deliver them at all. I know that members with Comcast email addresses have experienced this frequently the past few months, but there've been problems with a few other email providers, too.
This is from the Help Center: If you think you are not getting your PaperBackSwap emails...If you have changed your email address in your Account Settings recently, did you mistype it?
Sometimes an email provider will block (= not deliver) some or all of our emails. This is a misguided attempt to block spam.
A reliable email connection with PBS is crucial to managing your account.
This is what we recommend if you suspect you are not receiving all of your PBS emails:
If this does not work:
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