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Keep the Joint Running: A Manifesto for 21st Century Information Technology
Keep the Joint Running A Manifesto for 21st Century Information Technology Author:Bob Lewis Keep the Joint Running: A Manifesto for 21st Century Information Technology (aka the KJR Manifesto) radically redefines how IT should operate, in 13 highly practical, straightforward chapters. The KJR Manifesto debunks much of the long-held conventional wisdom ? such as the importance of treating end-users as ?internal customers? and the desi... more »rability of running IT as a business ? that have encouraged working CIOs to isolate IT from the rest of the enterprise. It provides more sophisticated ways to approach what is usually handled simplistically ? subjects like ?best practices,? process optimization, and metrics. And it demonstrates how human factors deserve more attention than any others for IT leaders ? and for that matter, for all business leaders ? who are serious about wanting to run high-performance organizations.« less