1997 - The Baldrige Assessor's Workbook How to Perform the Examiner's Role for Internal and External Assessments (Paperback) ISBN-13: 9780527763251 ISBN-10: 052776325X Genres: Business & Money, Reference ? 1996 - Valuebased Cost Management for Healthcare Linking Costs to Quality and Delivery (Hardcover) ISBN-13: 9780527763046 ISBN-10: 0527763047 Genres: Business & Money, Medicine ? |