The Knack of Selling Face to Face Author:Keith Rowe Knack of Selling tells you in no nonsense language how to get to the pinnacle of the selling mountain, and how to tackle all the hurdles that you will encounter along the way. — Using real, everyday selling situations, Keith Rowe examines the full selling process from the first encounter with a potential customer to the gratifying closing-... more »the-sale handshake. But it doesn't stop there; you will also learn how to add value to the sale by selling add-ons like accessories, how to cope with disgruntled customers and most importantly how to follow-up and ensure your satisfied customers spread the good news about you.
The Knack of Selling is not only ideal for anyone starting out in the field of selling, but for all employers and employees from multinational corporations down to small business owner.« less