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Topic: Label printing problem

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Subject: Label printing problem
Date Posted: 5/3/2010 7:20 PM ET
Member Since: 4/28/2009
Posts: 9,499
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Anyone ever have this happen?  Posted a WL book today so got an immediate request a few hours later. When I printed the mailing label, it printed the rectangle and bar code as well as "MEDIA MAIL" and the PBS logos, but no name and address or return address. Guess I'll just handwrite the name and address on it!

Date Posted: 5/3/2010 8:15 PM ET
Member Since: 12/9/2007
Posts: 9,601
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That's odd.  If you find out what it is, you can reprint it without charge.

Ruth

Date Posted: 5/3/2010 10:24 PM ET
Member Since: 8/26/2006
Posts: 9,321
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I know sometimes the label will be garbled if you don't let it load fully before printing it.  But this is a bit different.  Could be something like that, though.

Scott (scalta) - ,
Date Posted: 5/4/2010 9:51 AM ET
Member Since: 2/20/2010
Posts: 723
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Last Edited on: 7/15/11 5:26 AM ET - Total times edited: 1
Subject: ha ha!
Date Posted: 5/5/2010 9:48 PM ET
Member Since: 4/28/2009
Posts: 9,499
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  Found out what the problem was--- I was using mom's computer and printer and it was out of black ink so only printed the stuff that wasn't black!  Easy fix, I went out and bought her 2 replacements cartridges today.

  Apparently her printer (Vivera that uses HP ink) doesn't  "tell"  the computer when it's low or out of ink so no msg appeared saying "low ink" like my Dell and Apples computers do.  Mom has the printer on a shelf above the computer desk so the light bars on the printer that show how far down the ink is aren't visible unless I stand on my tiptoes (mom is shorter than I am). She wouldn't know how to replace the ink cartridges anyway so good thing I was here and noticed. (See, PBS obsession does some good in the world!)