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Leisure Programming: A Service-Centered and Benefits Approach with PowerWeb: Health & Human Performance
Leisure Programming A ServiceCentered and Benefits Approach with PowerWeb Health Human Performance Author:Christopher R. Edginton, Carole J. Hanson, Susan R. Edington, Susan D. Hudson This comprehensive text addresses all three levels of leisure programming: direct service delivery, program planning, and program management. It focuses on issues related to customer service and benefits-such as providing leisure experiences, assessing customer needs, evaluating program impact, promoting positive customer and leader interactions... more », analyzing and implementing policies, and supervising staff.« less