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Leisure Programming: A Service-Centered and Benefits Approach with PowerWeb Bind-in Passcard
Leisure Programming A ServiceCentered and Benefits Approach with PowerWeb Bindin Passcard Author:Christopher R Edginton, Susan D. Hudson, Rodney B. Dieser, Susan R Edginton, Christopher Edginton, Susan Hudson, Rodney Dieser, Susan Edginton This comprehensive text addresses all three levels of leisure programming: direct service delivery, program planning, and program management. It focuses on issues related to customer service and benefits, such as providing leisure experiences, assessing customer needs, evaluating program impact, promoting positive customer and leader interaction... more »s, analyzing and implementing policies, and supervising staff.« less