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The Lessons Learned Handbook: Practical Approaches to Learning from Experience
The Lessons Learned Handbook Practical Approaches to Learning from Experience Author:Nick Milton How can knowledge managers best implement the 'lessons learned' approach to their day-to-day operations? The Lessons Learned Handbook is written for a manager who is instilling a system for his colleagues to learn from experience, or looking to improve an in-place system. The book is based on real-life experience of successful and unsuccessful s... more »ystems, and recognizes the necessity to convert learning into action. In order to make this process successful, a series of key steps need to be followed. Author Nick Milton guides the reader throughout these steps that are outlined and explained in the book. He provides comprehensive, practical guidance to learning from experience. Valuable case histories from round out this innovative handbook.« less