Listening Effectively Author:John A. Kline "... In Listening Effectively, Dr. Kline describes the importance of good listening ina variety of settings, from life-and-death situations to the sort of everyday situations in which you and I find ourselves all too often. He then explains how we can become the good listeners we all want to be. But, he points out, learning to listen well requir... more »es considerable effort on our part. The good news is that the rewards for enhancing our listening skills are more than worth the effort. ..."« less