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Topic: Logging into my account from my Blackberry

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Subject: Logging into my account from my Blackberry
Date Posted: 8/3/2010 12:55 PM ET
Member Since: 11/3/2009
Posts: 1
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I have been unsuccessful in logging into my account from my Blackberry.  I'm away from my 'puter quite often and rely on Blackberry communications to keep me up to date.  I've tried repeatedly to respond to messages from my Blkbry phone, but always get rejected because info is incorrect.  any suggestions.  Yes,  i've tried resetting my password, but that hasn't helped.

Cathy A. (Cathy) - ,
Date Posted: 8/3/2010 1:41 PM ET
Member Since: 12/27/2005
Posts: 4,132
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Blackberry doesn't have full JavaScript support, so many parts of PBS just won't work.

I would have thought that the login page would work though. Do you have JavaScript support turned on? Do you have v5 of the Blackberry OS?

Date Posted: 8/3/2010 1:48 PM ET
Member Since: 3/8/2009
Posts: 6,035
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Jean, when I had a Blackberry I was able to log on, read PMs and read the forums, but not edit or reply.  Basically anything that had "button" instead of a tab or a link would not work.  I had trouble logging in the first time.  I think I was trying to log in with my email address and it wouldn't work, but when I changed to logging in with my user name, it did work.  It might have been the other way around....but I do remember that I got that same message about the information being incorrect.  So if you've been doing it one way, try the other way and see if it works.