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Topic: "no longer an account holder" sent me damaged books...HELP!!

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Subject: "no longer an account holder" sent me damaged books...HELP!!
Date Posted: 5/7/2008 10:02 AM ET
Member Since: 3/25/2008
Posts: 2,523
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I ordered a 2 for 1 deal from a member in BB. I go to respond to a question from the member to find out they are no longer account holders here. So I get the books and not only is 1 damaged, they both are. One has water damage all along the top of EVERY page, the other's front cover is hanging by a thread. What a bummer.

What can I do to get my credit back for these books that are not repostable??

Thanks :)

Date Posted: 5/7/2008 10:06 AM ET
Member Since: 8/27/2007
Posts: 3,326
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There isn't much you can do. Deals made in the bazaar are not moderated or mediated by the mgmt. You are pretty much on your own. I suspect they also made some bad deals in the official method and that's why they are no longer an account holder. Probably removed by the mgmt. for bad deals.

sorry.

Date Posted: 5/7/2008 10:18 AM ET
Member Since: 8/16/2007
Posts: 15,185
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Report it as RWP and indicate the books are damaged is about all you can do. If the account was closed due to bad transactions, PBS may be holding some credits to settle up, but you are most likely out the credit.