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Loose Leaf for Customer Service: Skills for Success
Loose Leaf for Customer Service Skills for Success
Author: Robert W. Lucas
Recipient of the 2017 Textbook and Academic Authors Association's Textbook Excellence Award, Customer Service Skills for Success by Robert W. Lucas, now in its seventh edition, is the top-selling customer service textbook in the United States. Lucas addresses real-world customer service issues and provides a variety of updated resources, activit...  more »
ISBN-13: 9781260157536
ISBN-10: 1260157539
Publication Date: 1/8/2018
Pages: 480
Edition: 7
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Publisher: McGraw-Hill Education
Book Type: Paperback
Members Wishing: 0
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