Unlock Forum posting with Annual Membership. |
|
|||
I had a WL book offered on 10/29 which was accepted by the sender at 8.15 PM It was marked mailed on 10/29 at 8.24 PM. It never arrived and was marked lost by the system on 11/24. Now to my problem. This book went back on my WL. A request was accepted 11/27 and marked mailed on 11/30, by a different member. That one is still on the way. Today I get the first book in the mail, post marked 12/01, with one of those postage strips you buy in person at the PO. I did not get any PM's in relation to the transaction. Am I obliged to mark this as received even though it was mailed after the book went lost? Do I need to contact the member. I read the help docs. It doesn't seem clear about what to do when a book is mailed after it goes lost. Thanks in advance. |
|||
|
|||
Kathyrn, It sounds like they marked it mailed and then decided on 12/1 to mail it. Someone correct me if I am wrong, but I am pretty sure you don't have to mark it received. Mary |
|||
|
|||
Since the book was mailed after it officially went lost, Mary is correct. Per the Help Center:
Just double check and be sure you're marking the right copy received. Cheers, Catt |
|||
|
|||
This part is new. Isn't it? I like the way they have re-worked that section of Help. It protects the innocent party much more.
|
|||
|
|||
Thanks for the help. I appreciate it. The one I got today is the one that went lost, as it's a different state from the one on my account page. |
|||
|
|||
Yes, this part was recently rewritten due to a similar situation. |
|||
|
|||
Yes, I think you're right, Melanie. Bravo, PBS for clarifying that. |
|||
|
|||
Yes, I noticed that too. It wasn't there the last time this came up, although I don't think that situation was *exactly* the same. It was similar, but unfortunately, my CRS disease prevents me from recalling exactly how:P Didn't somebody post one here recently & PBS had refunded their credit? I seem to remember something like that. Good on PBS for clarifying it in the help docs. This one has been a pill:P |
|||
|
|||
Yes, the two weeks part IS new. It used to be that this rule didn't hold unless the sender didn't actually mail the book until it had already been marked lost. I think the change is long overdue! |
|||