Yes!! Absolutely!! The team definitely monitors "lost" book transactions.
They will contact a member, or even put their account on Hold until they verify the reason for all the "Lost" books. I was even contacted once when I'd ordered 5 books from a single Sender (who never mailed them out but marked them as Mailed) when all 5 went lost on the same day.
Members with a habit of letting books get marked as "Lost" books can even have their accounts closed if there is no valid reason why they are not marking books as Received in a normal and regular fashion.
Last Edited on: 9/8/10 12:03 PM ET - Total times edited: 1
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