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Topic: lost books

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Subject: lost books
Date Posted: 9/8/2010 11:56 AM ET
Member Since: 6/23/2010
Posts: 148
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Does the PBS system track individuals with multiple episodes of "lost" books? 

Sianeka - ,
Date Posted: 9/8/2010 12:03 PM ET
Member Since: 2/8/2007
Posts: 6,630
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Yes!!  Absolutely!! The team definitely monitors "lost" book transactions.

They will contact a member, or even put their account on Hold until they verify the reason for all the "Lost" books.  I was even contacted once when I'd ordered 5 books from a single Sender (who never mailed them out but marked them as Mailed) when all 5 went lost on the same day.

Members with a habit of letting books get marked as "Lost" books can even have their accounts closed if there is no valid reason why they are not marking books as Received in a normal and regular fashion. 



Last Edited on: 9/8/10 12:03 PM ET - Total times edited: 1
Date Posted: 9/13/2010 9:24 AM ET
Member Since: 8/14/2008
Posts: 30
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This is good to hear...I sent one a couple of months ago (a wish list book) and the recipient never acknowledged receipt.  I sent an email reminder nothing.  Now I see their account is on hold.  I don't suppose the senders of the lost books ever get credit do they?