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I mailed a book that has now been declared "lost in mail" by the postal service. There are 3 scans on it before it vanished. I have filed the necessary paperwork with the PO for them to look for it. Being a retired postal person, I'm all to familiar with the process.
My question is. "What do I do, if anything, on PBS? I'm really sorry the person hasn't received the book. But I did all I could to get it to them. I don't feel I should forfeit the credit - but I don't feel it's right for the person who ordered it to lose a credit either!!
How do lost in mail transactions get resolved??
Did you buy your DC through PBS or through USPS? If you bought it through PBS, there are no worries - you don't lose a credit and the receiver gets his/her credit back. If you bought it through USPS, I am afraid you might be out of luck on your credit. However, don't give up hope on the book turning up. I recently had a book arrive one month after the "lost" date. So, it does happen!