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Topic: Lost in mail?

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Subject: Lost in mail?
Date Posted: 7/17/2009 10:53 AM ET
Member Since: 3/3/2009
Posts: 122
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I had a book sent to me and it had DC on it.  The book was sent out 3 days before I moved.  I didn't receive it before I moved, so I figured once I did my change of address, it would get sent to my new address.  It's been 3 weeks and the DC says it has arrived, but I haven't received it.  I can't do anything until the 21st, but I'm wondering if the book was lost in the mail or something.  Can someone help me?

Cathy A. (Cathy) - ,
Date Posted: 7/17/2009 12:14 PM ET
Member Since: 12/27/2005
Posts: 4,145
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Media mail is not automatically forwarded. If you did not make special arrangements to have this package forwarded, it was most likely delivered to the new resident. If that person returns it to the Post Office, they'll probably return it to the sender rather than forwarding it to you.

You can contact your Post Office and find out if there's anything they can do.

Date Posted: 7/17/2009 1:17 PM ET
Member Since: 2/19/2008
Posts: 2,007
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Please don't take this wrong.  I'm not scolding you or anything but I am curious why you would request a book and have it sent to your old address just a few days before you moved?

When I moved last year I put my account on vacation hold two weeks ahead of time, and made arrangements with a former neighbor to forward anything that got delivered to the old address by mistake.

Date Posted: 7/18/2009 4:20 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I dont' want to offend either but I didn the same thing as Bernhard.  I put my account on hold actually  a few motnhs before I moved.

If the book gets sent back to the sender it'll arrive postage due if it was send media mail.  You should offer htem a credit to cover that and another one if you want them to resend the book.  If it doesn't arrive postage due they are not obligated to pay postage again to resend it unless you give them anothe rcredit.